Troubleshooting
Alarm or Condition | Possible Cause | Action | ||
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| 1 beep every 4 seconds. | The UPS is on battery due | The UPS is powering your equipment with battery |
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| to a utility failure. | power. Prepare your equipment for shutdown. If this is |
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| an extended power outage, save your work and turn |
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| off your equipment to conserve battery power. |
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| 1 beep every 2 seconds. | The battery is running low. | Two minutes or less of battery power remains |
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| (depending on load configuration and battery charge). |
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| Save your work and turn off your equipment. The |
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| alarm cannot be silenced. |
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1 beep every 2 seconds.
The UPS is running on battery power because the input voltage is too high (>149V for 120V models; >290V for 230V models) or too low (<30V).
Correct the input voltage, if possible. The UPS continues to operate on battery until the condition is corrected or the battery is completely discharged.
If the condition persists, the input voltage in your area may differ from the UPS nominal.
| Power requirements exceed |
| UPS capacity (overload is |
| greater than 110%) or the |
1 beep per second. | load is defective. |
The UPS will automatically shut down in 3 minutes. Save your work immediately and turn off your equipment. Turn off the UPS. The alarm cannot be silenced.
Remove some of the equipment from the UPS. You may need to obtain a larger capacity UPS.
| The UPS is on battery, and | |
| the power requirements | |
| exceed UPS capacity | |
1 beep per second. | (overload is greater than | |
110%) or the load is | ||
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| defective. |
Shutdown is imminent (30 seconds). Save your work and turn off your equipment. Turn off and unplug the UPS. The alarm cannot be silenced.
Remove some of the equipment from the UPS. Wait at least 5 seconds until all LEDs are off and restart the UPS. You may need to obtain a larger capacity UPS.
Battery test failed. | Check the battery connections and be sure the battery | ||
| is fully charged. |
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| If the | indicator still flashes, see “UPS |
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| Maintenance” on page 39 to replace the battery. Call |
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Continuous beep. | your service representative if the problem persists. |
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UPS internal temperature is | Shutdown is imminent. Save your work and turn off |
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too high. | your equipment. Turn off and unplug the UPS. The |
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| alarm cannot be silenced. |
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| Clear vents and remove any heat sources. Ensure the |
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Continuous beep. | airflow around the UPS is not restricted. Wait at least | ||
| 5 minutes and restart the UPS. If the condition |
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| persists, contact your service representative. |
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Powerware® 5115 | 49 | ||