Troubleshooting

Alarm or Condition

Possible Cause

Action

 

 

 

 

The UPS is running on

Correct the input voltage, if possible. The UPS

 

battery power because the

continues to operate on battery until the condition is

 

input voltage is too high or

corrected or the battery is completely discharged.

 

too low.

If the condition persists, the input voltage in your area

 

 

may differ from the UPS nominal.

 

 

 

 

The utility line voltage and

Have a qualified electrician check the wiring.

 

frequency are out of

 

 

specification.

 

 

 

 

1 beep every 5 seconds.

The battery may be fully discharged.

Plug the UPS into a power outlet for 24 hours to charge the battery. After charging the battery, press and hold

the button for 3 seconds; then check the indicator.

If the indicator is still on, see “UPS Maintenance” on page 33 to replace the battery.

The battery is not

Check the battery connections. Call your service

connected correctly.

representative if the problem persists.

Powerware® 5125 Tower (1000–2200 VA) User’s Guide S Rev B www.powerware.com

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