
Using the Advanced Features of Your Phone
Playing Back a Recorded Call
Note | Call Playback is an optional feature and may not be supported on your particular |
| system. For more information, contact your system administrator. |
|
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If the Call Recording and Playback feature is available, and a removable USB flash drive is plugged into the USB port of your SoundPoint IP 670, you can play back calls that you recorded on your phone.
You can browse the recorded files, stored as .wav files on the USB flash drive. You can also open, rename, and delete the recorded files. If there are no supported .wav files on the USB flash drive, the message “Unsupported wav file format.” appears on the graphic display.
You can play, pause, resume, and stop recording through the use of soft keys.
Playback occurs in real time. Pressing adjusts the volume of the receiver audio during playback.
Playback stops if you press the Exit soft key, ,
,
, or
.
If the handset is
pressing is the same as pressing the Play soft key, and pressing
again is the same as pressing the Exit soft key. If you lift the handset while you are listening through the speaker, you will now hear the audio through the handset.
You cannot start playback while a call is in progress or if you have placed a call. The message “Active call. Action aborted.” appears in either case. If all
calls are on hold, you can start playback. If you press
on the selected call
or the particular line key for the held call, playback stops and the call resumes.
You cannot place a call while playback is in progress using the dial pad. However, you can place a call using a speed dial key or line key. You can answer calls while playback is in progress (refer to Answering a Call While Playing Back Recorded Calls on page
You can also playback recorded files on other devices, such as a Windows® or Apple® based computer using an application capable of playing .wav files.
If an error occurs while playback is in progress, playback stops. If you remove the USB flash drive during recording, recording stops and the message “USB device removed unsafely. Playback cancelled.” appears.
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