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SuperDVR & H.264 Series Cards | Frequently Asked |
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User Manual | Questions |
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Appendix 2.4.5 Why can’t I play back? |
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Windows Media Player has been damaged, or decoder has not been installed properly. It is suggested you reinstall the player program or download a codec pack from
Computer problem, recorded files have been damaged. It is suggested to fix these files using SuperAVIFix program.
Appendix 2.4.6 Why do I see some gray blocks on time progress bar area when playing back?
Possible causes:
•User has deleted these recorded files.
•SuperDVR has deleted recorded file when recycling hard drive space.
•Recorded files cannot be opened because the recording is on.
Appendix 2.4.7 Why could I see some old recording sections that weren’t available for play back?
Possible causes:
•You previously selected disk partitions different from the current partitions.
•Database of recorded log was damaged.
•You have installed SuperDVR on different directories.
Appendix 2.4.8 Precautions on changing system time
•The SuperDVR system provides the retrieving mechanism for video files, which must take the system time as a retrieving reference. To change the computer time after installation will create a high risk of wrong time reference.
•Before SuperDVR is used, it must be confirmed whether the current computer time is correct.
•Deactivate computer auto time updating function of system.
•Make sure the motherboard of the computer is in normal state.
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