R
DV400S DIRECT VENT ROOM HEATER
TROUBLE SHOOTING
Pilot Will Not Light
1.Is a gas
2.Is the valve control knob turned to “PILOT” (See Lighting Instructions, #6, Pg. 25.
3.Is the valve control knob pushed in? (See Lighting instructions, Pg. 25 #6
4.Does the electronic ignitor have a good bat- tery?
Main Burners Will Not Start
1.Has the pilot light gone out? (See Lighting Instructions, Pg. 25).
2.Is the gas control valve turned to “PILOT” or “OFF”? (See Lighting Instructions, page 25).
3.Is the ON/OFF switch in the “OFF” position? (Turn to “ON”)
4.Is the remote control working correctly? (See instruction manual for the remote control).
5.Is the thermostat disconnected or set too low?
6.If LP, is the tank empty or supply valve off?
Remote Control Does Not Turn Unit On
/ Off
1.Has the pilot light gone out? (See Lighting Instructions, Pg. 25).
2.Is the gas control valve turned to “PILOT” or “OFF? (See Lighting Instructions, Pg 25).
3.Is the ON/OFF switch turned to “OFF”? (Turn the switch to “OFF”) If the switch is on, unit will remain on.
4.Is the remote too far away from the fireplace? (Use remote closer to fireplace)
5.Is the remote control receiver turned “OFF”? (See instruction manual for the remote con- trol).
6.Are the remote control batteries dead? (See instruction manual for the remote control).
Thermostat Does Not Work
1.Has the pilot light gone out? (See Lighting Instructions, Pg. 25).
2.Is the gas control valve turned to “PILOT” or “OFF”? (See Lighting Instructions).
3.Is the thermostat set too low?
4.Is the ON/OFF switch turned to “OFF? If switch is on, unit will remain on. (The switch overrides the thermostat.)
5.Has proper wire gauge been used for distance?
Stove Will Not Distribute Heat (Fan won’t run)
1.Is the stove getting electricity? (Check the breaker switch)
2.Is the stove up to temperature? Blower will not turn on until stove is up to temperature.
3.Is Blower operational?
Pilot Goes Out Once a Month or More
1.Has the gas supply been shut off? (Keep gas supply turned on)
2.
3.Correct pressure supply.
Flames Are Too Blue
1.Has the stove just been started? Wait for 20 minutes.
2.Contact qualified Installer or Dealer to service air shut- ter and adjust flue restrictor (Page 24 & 26).
Flames Are Too Short (Under 6”)
1.The flame height may be turned too low. (Turn the flame height to “HI”.
2.Air Shutter may require adj - Contact qualified installer or service dealer.
3.Flue Restrictor may require adj - Contact qualified installer or service dealer.
March 4, 2002 | Page 28 | 30211C |
