Troubleshooting (continued)

3.

Pilot lights but

a.

A shorted or loose

Verify all connections to wiring diagram in manual. Verify connections underneath pilot

 

continues to

 

connection in sensor rod.

assembly are tight. Verify connections are not grounding out to metal chassis, pilot

 

spark, and main

 

 

burner, pilot bracket/enclosure or screen if present, or any other metal object.

 

burner will not

 

 

 

 

b. Poor flame rectification or

Verify flame is engulfing sensor rod. If the pilot assembly does not have a ground

 

ignite. (If the

 

 

contaminated sensor rod.

strap, consider installing one to increase flame rectification. Verify correct pilot orifice

 

pilot continues

 

 

 

 

is installed and inlet gas specifications are met. Flame carries rectification current, not

 

to spark after the

 

 

 

 

 

the gas. If flame lifts from pilot hood, the circuit is broken. A wrong orifice or too high an

 

pilot flame has

 

 

 

 

 

inlet pressure can cause pilot flame to lift. The sensor rod may be contaminated. Clean

 

been lit, flame

 

 

 

 

 

sensor rod with emery cloth.

 

rectification has

 

 

 

 

 

 

 

not occurred.)

 

 

 

 

c. Module is not grounded.

Verify that module is securely grounded to metal chassis of appliance. Verify that the

 

 

 

 

 

 

wire harness is firmly connected to module.

 

 

 

 

 

 

d. Damaged pilot assembly or

Verify that ceramic insulator around the sensor rod is not cracked, damaged, or loose.

 

 

 

dirty sensor rod.

Verify connection from sensor rod to white sensor wire. Clean sensor rod with emery

 

 

 

 

cloth to remove any contaminants that may have accumulated on sensor rod. Verify

 

 

 

 

continuity with a multimeter with ohms set at lowest range.

 

 

 

 

 

 

 

e.

Faulty module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove ignitor wire “I”

 

 

 

 

from module. Place ON/OFF rocker switch or wall switch in ON position. Hold ground

 

 

 

 

wire about 3/16 in. away from “I” terminal on module. If there is no spark at “I” terminal,

 

 

 

 

module must be replaced. If there is a spark at “I” terminal, module is fine. Inspect pilot

 

 

 

 

assembly for shorted sdparker wire or cracked insulator around electrode.

 

 

 

 

 

4.

Frequent pilot

a.

Pilot flame may be too high

Clean and adjust the pilot flame for maximum flame impingement on sensor. Follow

 

outage problem.

 

or low, or blowing (high),

lighting instructions carefully.

 

 

 

causing pilot safety to drop

 

 

 

 

out.

 

 

 

 

 

 

5.

The pilot and

a.

No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

 

main burner

 

 

 

 

b. Inner vent pipt leaking

Check for gas leaks.

 

extinguish while

 

 

exhaust gases back into the

 

 

in operation.

 

 

 

 

system.

 

 

 

 

 

 

 

 

 

 

 

 

c.

Horizontal vent improperly

The horizontal vent cap should slope down only enough to prevent any water from

 

 

 

pitched.

entering the unit. The maximum downwards slope is 1/4 in.

 

 

d. Glass too loose and air tight

Tighten the corner.

 

 

 

packet leaks in corners after

 

 

 

 

usage.

 

 

 

 

 

 

 

 

e.

Improper vent cap

Check for proper installation and freedom from debris or blockage.

 

 

 

installation.

 

6.

Glass soots.

a.

Flame impingement.

Adjust the log set so that the flame does not excessively impinge on it.

 

 

 

 

 

 

 

b.

Improper venturi setting.

Adjust the air shutter at the base of the burner.

 

 

 

 

 

 

 

c.

Debris around venturi.

Inspect the opening at the base of the burner. NO MATERIAL SHOULD BE PLACED IN

 

 

 

 

THIS OPENING.

7.

Flame burns

a.

Insufficient oxygen being

Ensure that the vent cap is installed properly and free of debris, and that the vent system

 

blue and lifts off

 

supplied.

joints are tight and have no leaks; that no debris has been placed at the base of, or in

 

burner.

 

 

the rea of the air holes in the center of the base pan beneath the burner; that the glass is

 

 

 

 

tightened properly on the unit, particularly on top corners.

 

 

 

 

 

8.

No reaction to

a.

No power supply connected

Verify fan control module is plugged in to box, 3-pin connector is seated.

 

command.

 

to the board, false contact,

 

 

 

 

broken wiring.

 

 

 

 

 

 

 

b. The board could be locked.

A maximum number of failed ignitions or flame restorations has been reached. Remove

 

 

 

 

any possible blocking conditions.

 

 

 

 

The board must be reset from Lockout.

Quadra-Fire • QFP38 Series • 4061-300 Rev i • 9/09

65

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Quadra-Fire QFP38-LP, QFP38-NG owner manual This Opening
Page 64 Page 66

QFP38-NG, QFP38-LP specifications

The Quadra-Fire QFP38-NG and QFP38-LP are high-performance gas fireplaces designed to deliver both warmth and aesthetic appeal to homes. These models are known for their advanced features, reliable technologies, and user-friendly characteristics, making them ideal choices for homeowners looking to enhance their living spaces.

One of the key features of the QFP38 series is its efficient heating capability. With impressive BTU output, both the QFP38-NG (natural gas) and QFP38-LP (liquid propane) models provide ample warmth, making them suitable for various room sizes. They utilize a powerful burner system that maximizes combustion efficiency, thereby delivering consistent heat while minimizing fuel consumption.

The QFP38 series is designed with a contemporary and elegant appearance, featuring a large viewing area that showcases the mesmerizing flame. The clean, modern lines and glass front make it an eye-catching centerpiece in any room. Additionally, these fireplaces come with customizable options, allowing homeowners to choose from different interior styles, including log sets and decorative fire glass, to match their decor preferences.

Another standout technology in these models is the advanced control system. The QFP38 series is compatible with remote control operation, enabling users to adjust the flames and heat settings from the comfort of their seating area. This feature enhances convenience, allowing homeowners to set the desired ambiance and warmth with ease.

Safety is a paramount concern, and the QFP38 fireplaces are equipped with several safety features. These include a built-in oxygen depletion sensor that automatically shuts off the gas supply in case of insufficient oxygen levels. Additionally, the sealed combustion design prevents indoor air contamination, providing peace of mind to users.

The installation process of the QFP38-NG and QFP38-LP is straightforward, thanks to their venting options that accommodate various home layouts. Both models are designed to be versatile, with horizontal and vertical venting capabilities, offering greater flexibility for installation.

In terms of maintenance, the QFP38 series is user-friendly, requiring minimal upkeep to ensure optimal performance. Regular cleaning and inspection of the glass and burner components are typically all that is needed to maintain the fireplace's efficiency and aesthetic appeal.

Overall, the Quadra-Fire QFP38-NG and QFP38-LP gas fireplaces combine cutting-edge technology, modern design, and safety features, making them excellent options for anyone looking to add warmth and style to their home. Whether used as a primary heat source or as an elegant focal point, these models are sure to enhance any living space.
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