FAQ’S

How do I update my email address?

On the Web site, log into the Members section.

Click on Settings.

In Settings, click on Change next to Login Information.

Enter your new User Name (email address) and click Update.

We will automatically send you an email at your new address. Go to your email and click on the link inside the email to finalize the change.

What kind of computer system do I need in order to use the Guide Remote? To use the Guide Remote, you should meet the following requirements:

A PC running Windows 98SE, ME, 2000 or XP.

Internet Explorer 5.0+, Netscape 4.0+ or AOL 5.0+ Web Browser (Note: Microsoft Internet Explorer 5.0+ must be installed on your computer even if it is not your default browser, because RemoteLinker uses resource files provided only with Internet Explorer.)

One available USB port

A CD ROM drive

At least 5 MB free hard disk space

At least 8 MB RAM

An active connection to the Internet

Why can't I complete a Guide Remote sync on my Windows ME/98SE/2000/XP system?

RemoteLinker has been successfully tested on all of the above-mentioned operating systems. This software was specifically designed to use the USB drivers supplied by Microsoft in each operating system and does not install drivers for you. Reliability is assured if the following three conditions are met:

The system meets the minimum system requirements listed in this FAQ.

The operating system and all of the USB drivers were properly installed without errors.

The system anti-virus software was disabled during the RemoteLinker software installation/uninstallation.

Please use the Windows Update feature for your PC; particularly for the core, hardware driver and Internet Explorer patches that Microsoft provides. If you still experience difficulty syncing your Guide Remote, please contact customer service at 949-450-1670.

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Frequently Asked Questions

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Radio Shack 15-2130 owner manual How do I update my email address?