TROUBLESHOOTING
If your phone is not performing to your expectations, please try these simple steps first
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| Problem | Solution |
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| • Make sure the AC adapter is plugged into the base |
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| The CHARGE/IN USE | and wall outlet. |
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| indicator won’t illuminate | • Make sure the handset is properly seated on the |
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| when the handset is placed | base. |
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| on the base. | • Make sure the charging contacts on the handset and |
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| base are clean. |
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Troubleshooting |
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| • Make sure that the base antenna is in a vertical |
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| position. | |
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| The audio sounds weak and/ | • Move the handset and/or base to a different location |
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| or scratchy. | away from metal objects or appliances and try again. |
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| • Press DEL/CH to help eliminate background noise. |
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| • Make sure that you are not too far from the base. |
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| • Check both ends of the base telephone line cord. |
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| • Make sure the AC adapter is plugged into the base |
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| and wall outlet. |
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| Can’t make or receive calls. | • Disconnect the AC adapter for a few minutes. Then |
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| reconnect it. | |
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| • Make sure that you are not too far from the base. |
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| • Check the dialing mode used by your telephone |
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| company. |
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| • The battery pack may be weak. Charge the battery |
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| for |
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| • The handset may be too far away from the base unit. |
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| The handset doesn’t ring or | • Place the base unit away from appliances or metal |
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| receive a page. | objects. |
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| • Check the battery pack to insure there is a secure |
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| connection. |
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| • Make sure ringer volume isn’t set to turned off. |
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| • Keep the handset away from microwave ovens, |
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| computers, remote control toys, wireless |
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| microphones, alarm systems, intercoms, room |
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| Severe noise interference. | monitors, fluorescent lights, and electrical |
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| appliances. |
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| • Move the base to another location or turn off the |
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| source of interference. |
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