Troubleshooting
TROUBLESHOOTING
If your phone is not performing to your expectations, please try these simple steps first
Symptom | Suggestion | |
|
| |
| • Make sure the AC adapter is plugged into the | |
The CHARGE LED won’t | charger and wall outlet. | |
• Make sure the handset is properly seated in the | ||
illuminate when the handset | ||
is placed in the cradle. | cradle. | |
• Make sure the charging contacts on the handset | ||
| ||
| are clean. | |
| • Move the handset and/or base to a different | |
| location away from and/or scratchy metal | |
The audio sounds weak. | objects or appliances and try again. | |
| • Make sure that you are not too far from the | |
| base. | |
| • Check both ends of the base telephone line | |
| cord. | |
| • Make sure the AC adapter is plugged into the | |
| base and wall outlet. | |
| • Disconnect the AC adapter for a few minutes, | |
| and then reconnect it. | |
Can’t make or receive calls. | • Remove the base ID (see “Handset | |
| Registration” on page 27) and register the | |
| handset (see “Register the Handset to the Base” | |
| on page 52). | |
| • Make sure that you are not too far from the | |
| base. | |
| • If an outside call is already established, you | |
| cannot make another outside call. | |
| • Charge the batteries in the handset for | |
| hours by placing the handset on the base or | |
| charging cradle. | |
| • The handset may be too far away from the base | |
The handset doesn’t ring or | unit. | |
• Place the base unit away from appliances or | ||
receive a page. | metal objects. | |
| ||
| • Remove the base ID (see “Handset | |
| Registration” on page 27) and register the | |
| handset (see “Register the Handset to the Base” | |
| on page 52). |
72