ˆTroubleshooting
We do not expect you to have any problems with your phone or answering system, but if you do, these suggestions might help.
Problem | Suggestion | |
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Low volume or unusual sounds. | Someone has picked up another phone on the same line. | |
| Hang up the other phone. | |
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Severe noise interference. | Press DELETE/CH to change the channel. | |
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| Keep the handset away from computers, remote control | |
| toys, wireless microphones, alarm systems, intercoms, | |
| room monitors, fluorescent lights, and electrical appliances. | |
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| Move the handset to another location or turn off the source | |
| of interference. | |
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The handset does not ring or receive a | Move the handset closer to the base. | |
page. |
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Lift the base’s antenna to a vertical position. | ||
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| Be sure the battery pack is charged. (If the battery power is | |
| too low, it does not have enough power to light the display.) | |
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| Move the base away from other electrical devices and | |
| sources of noise. | |
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The handset stops working or works | Move the handset closer to the base. | |
poorly during a call. |
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Lift the base’s antenna to a vertical position. | ||
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| Be sure the battery pack is charged. (If the battery power is | |
| too low, it does not have enough power to light the display.) | |
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| If the base loses power while the handset is away, the secu- | |
| rity | |
| the base, then place the handset back on the base. The | |
| CHARGE/IN USE indicator lights, indicating that the code is | |
| set again. | |
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| Check the charging contacts on the handset and base. If | |
| they are dirty, clean them with a pencil eraser. | |
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The phone does not operate at a useful | Lift the base’s antenna to a vertical position. | |
distance from the base because the sig- |
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Return the handset to the cradle, and recharge the battery | ||
nal becomes weak or noisy (handset’s | ||
pack. Replace the battery pack if necessary (see “Connect- | ||
range has decreased). | ||
ing, Charging, and Replacing the Battery Pack” on | ||
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| Page 10). | |
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The phone does not work or works poorly. | Be sure the base’s phone line cord and AC adapter are cor- | |
| rectly and securely connected, and the battery pack is | |
| charged. | |
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Bemý8Wjj[ho flashes every few seconds. | Be sure the battery pack is correctly connected. | |
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| Return the handset to the base to recharge the battery | |
| pack. | |
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30 | Troubleshooting |
