TROUBLESHOOTING
We do not expect you to have any problems with your phone, but if you do, the following suggestions might help.
Problem | Suggestion |
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The keypad does not work. | Move the keypad closer to the base. |
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| Raise the base’s antenna to a vertical position. |
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| Ensure the phone’s modular cord and the AC adapter are |
| correctly and securely connected. |
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| Recharge the keypad’s battery pack. (If battery power is |
| too low, the LOW BATT indicator does not light.) |
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| Reset the security |
| keypad on the base for about five seconds. |
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Call is noisy. | Keep the headset and base away from interference |
| sources such as computers, remote control toys, wire- |
| less alarm systems, wireless intercoms and room moni- |
| tors, fluorescent lights, and electrical appliances. If the |
| interference is severe, turn off the interfering device. |
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| Move the keypad closer to the base. |
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| Hang up and redial the number. |
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| Press CHANNEL to change the channel. |
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The range decreases. | Ensure the base’s antenna is raised and is not touching a |
| metal surface. |
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| Recharge the keypad’s battery pack. |
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Can receive calls, but can- | Set |
not make calls. | have (see “Setting the Dialing Mode” on Page 10). |
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If you still have problems, disconnect the phone. If other phones on the same line work properly, the fault is in this phone or its installation. If you cannot locate the problem, take your
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