43-689.fm Page 19 Thursday, September 16, 1999 10:22 AM

TROUBLESHOOTING

We do not expect you to have any problems with your ET-689, but if you do, the fol- lowing suggestions might help.

Problem

Suggestion

 

 

 

 

Low volume or unusual

Someone has picked up another phone on the

sounds.

same line. Hang up the other phone.

 

 

Severe noise interference.

Keep the handset away from computers,

 

remote control toys, wireless microphones,

 

alarm systems, intercoms, room monitors, fluo-

 

rescent lights, and electrical appliances.

 

 

 

Press CHANNEL to change the channel.

 

 

 

Hang up and redial the number.

 

 

The phone cannot be oper-

Fully extend the base’s antenna, and place it in

ated at a useful distance from

a vertical position.

the base because the signal

 

Be sure neither antenna is touching a metal

becomes weak or noisy (the

surface.

handset’s range has

 

decreased).

Return the handset to the base to recharge the

 

 

battery pack.

 

 

The phone does not work or

Be sure the base’s phone line cord and AC

works poorly.

adapter are correctly and securely connected,

 

and the battery pack is connected and

 

charged.

 

 

The handset battery pack

Be sure the battery pack is properly connected.

does not charge.

 

Check the charging contacts on the handset

 

 

and base. If they are dirty, clean them with a

 

pencil eraser.

 

 

 

Replace the battery pack. (See “Replacing the

 

Battery Pack” on Page 22.)

 

 

19

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Radio Shack ET-689 owner manual Troubleshooting