20-414.fm Page 39 Wednesday, August 4, 1999 11:12 AM

TROUBLESHOOTING

Your Radio Shack PRO-2040 100-Channel Programmable Home Scanner should require very little maintenance. If you have problems, refer to this chart for possible solutions. If you cannot solve the problem, contact your local Radio Shack store for assistance.

Problem

Probable Cause

Solution

Scanner is totally inoperative.

The AC or DC adapter

Be sure the adapter is fully

 

is not properly con-

inserted into the DC 12V jack

 

nected.

and into a working AC or DC

 

 

power source receptacle

The display dims.

The AC or DC adapter

Be sure the adapter is set to

 

does not provide the

provide no less than 12 volts

 

required 12 volts DC.

DC.

The scanner turns on, but

The SQUELCH con-

Adjust the SQUELCH control

does not scan.

trol is not correctly

clockwise (see “Turning On the

 

adjusted.

Scanner/Setting the Volume

 

 

and Squelch”).

In the scan mode, the scanner

You have programmed

Avoid programming frequen-

locks on frequencies that have

a “Birdie” frequency.

cies listed under “Finding

an unclear transmission.

 

Birdie Frequencies,” or only

 

 

select them manually.

Poor or no reception.

Improperly connected

Be sure the antenna is properly

 

antenna.

connected.

 

Programmed frequen-

Avoid programming frequen-

 

cies are the same as

cies listed under “Finding

 

Birdie frequencies.

Birdie Frequencies,” or only

 

 

select them manually.

 

The environment is not

Relocate the scanner and try

 

suitable for reception by

again.

 

the scanner.

 

Keys do not work or display

Undetermined error.

Reset or initialize the scanner

changes at random.

The CPU is locked up.

(see “Resetting the Scanner’s

 

 

Display” and “Initializing the

 

 

Scanner”).

Error appears on the dis-

Programming error.

Reprogram the frequency cor-

play.

 

rectly.

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Radio Shack PRO-2040 owner manual Troubleshooting