Troubleshooting
Oven temperature getting hotter as the cooker gets older
If turning the knob down has not worked or only worked for a short time then you may need a new thermostat. This should be fitted by a service person.
Grill not cooking properly
Are you using the pan and trivet supplied with the cooker? Is the pan being used on the runners, not the floor of the compartment? Is the grill tray pushed fully back to stop?
The oven light is not working
The bulb has probably blown. You can buy a replacement bulb (which is not covered under the guarantee) from a good electrical shop. Ask for an Edison screw fitting 15w 240v lamp, FOR OVENS. It must be a special bulb, heat resistant to 300 °C. See the HELP leaflet for spares by mail order.
Open the oven door and remove the Handyrack (if fitted) and oven shelves. Turn off the power supply.
Unscrew the bulb cover by turning anticlockwise. Unscrew the old bulb. Screw in the new bulb, screw back the bulb cover. Turn on the electricity supply and check that the bulb now lights.
A crack has appeared in the Warmer plate’s surface
Disconnect the cooker immediately from the power supply and arrange for its repair. Don’t use the cooker until after the repair. See the HELP leaflet for how to contact a service person.
Oven ignition faulty
Is the power on? Is the clock running? - if not there may be something wrong with the power supply.
See the section on ‘Checking the power supply’.
Check that the electrode and burner slots are not blocked by debris. Has the Timer been set to auto by mistake, or after power cut?
Has the Timer been set correctly but oven tap not left OFF by mistake?
Hotplate ignition or hotplate burners faulty
Is the power on? Is the clock running? If not there maybe something wrong with the power supply.
See ‘power supply’ section further on.
Are the sparker (ignition electrode) or burner slots blocked by debris? Is the burner trim correctly located?
Are the burner caps correctly located? See the section entitled ‘Cleaning’
If only one or all the hotplate burners will not light, make sure that the parts have been replaced correctly after wiping or removing for cleaning.
Check that there is not a problem with your gas supply. You can do this by making sure that other gas appliances you may have are working.
Do the burners spark when you push the button? If not check the power is on - is the clock illuminated?
Grill Ignition faulty
Is the power on? Is the clock running? If not there maybe something wrong with the power supply. See ‘power supply’ section further on.
Power failure
In the event of a failure in the electrical supply the hotplate and grill may be lit using a match.
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