If more than one shelf is used, check that space has been left for the heat to circulate. When a baking tray is put into the oven, make sure it is placed centrally on the shelf.
Check that the door seal is not damaged and that the door catch is adjusted so that the door is held firmly against the seal.
A dish of water when placed on the shelf should be the same depth all over. (For example, if it is deeper at the back, then the back of the cooker should be raised up or the front lowered). If the cooker is not level arrange for your supplier to level it for you.
Oven not coming on when turned on manually
Is the power on? Is the clock illuminated? If not there may be something wrong with the power supply. Is the cooker supply on at the isolator switch? Is the clock flashing 0.00?
If so set it to the correct time of day. Has the Timer been set to AUTO by mistake. If AUTO is showing on the clock display, press the ‘cook period’ button and reduce any set cooking time showing to 0.00, with the (+) and 
button twice.
Is the key symbol (
) showing in the display? See the Clock section of the instructions for more information on the key lock feature of the clock.
Oven not coming on when automatic cooking
Timer set correctly but oven knob left OFF by mistake?
Is the key symbol (
) showing in the display? See the Clock section of the instructions for more information on the key lock feature of the clock.
Oven temperature getting hotter as the cooker gets older
If turning the knob down has not worked or only worked for a short time then you may need a new thermostat. This should be fitted by a service person.
The Main oven light is not working
The bulb has probably blown. You can buy a replacement bulb (which is not covered under the guarantee) from a good electrical shop. Ask for an Edison screw fitting 15w 230v lamp, FOR OVENS. It must be a special bulb, heat resistant to 300 °C.
Open the oven door and remove the
Handyrack (if fitted) and oven shelves.
Turn off the power supply.
Unscrew the bulb cover by turning anticlockwise. Unscrew the old bulb. Screw in the new bulb, screw back the bulb cover. Turn on the electricity supply and check that the bulb now lights.
Current Operated Earth Leakage Breakers
Where the cooker installation is protected by a 30 milliamp sensitivity residual current device (RCD), the combined use of your cooker and other domestic appliances may occasionally cause nuisance tripping. In these instances the cooker circuit may need to be protected by fitting 100mA device. This work should be carried out by a qualified electrician.
Power failure
In the event of a failure in the electrical supply the hotplate may be lit using a match.
If there is an installation problem and I don’t get my original installer to come back to fix it who pays?
You do. Service organisations will charge for their call outs if they are correcting work carried out by your original installer. It’s in your interest to track down your original installer.
What cleaning materials are recommended for the cooker?
See the ‘Cleaning your cooker’ section for recommended cleaning materials. We do not recommend Mr. Muscle, as it contains chemicals that may damage the surfaces of your cooker.
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