Ratoc Systems CBFW3 8. Troubleshooting, 8-1.Acamera can not be recognized

8. Troubleshooting

8-1.A camera can not be recognized

If your camera is recognized by our capture software(RsDvCap,RsDvStill), Camera list box in RsDvCap or Video Device in RsDvStill shows the string named Microsoft DV Camera and VCR. If the box is blank, your camera is not recognized.

General Solution:

1.PC Card is not firmly seated in the slot.

If your PC Card is inserted correctly, you will see the screen below in the Device Manager and you can find a [Texas Instruments OHCI Compliant IEEE 1394 Host Controller] string.

Check here

2.If you use Windows 98 SE or Windows 2000,there have to be a [Microsoft DV Camera and VCR] string under the “Imaging Device” in the Device Manager. If you can not find it, make sure your DVCAM is powered on.

If you use Windows Me, there have to be a camera name string under the “Imaging Device” in the Device Manager. If you can not find it, make sure your DVCAM is powered on.

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