RedMax HB280 Your Warranty Rights And Obligations, Manufacturer’S Warranty Coverage, Diagnosis

U.S. EPA / CALIFORNIA / ENVIRONMENT CANADA EMISSION CONTROL WARRANTY STATEMENT

YOUR WARRANTY RIGHTS AND OBLIGATIONS:

The U.S. Environmental Protection Agency, California Air Resources Board, Environment Canada and RedMax/ZENOAH are pleased to explain the emissions control system war- ranty on your year 2009 and later small off-- road engine. In California, all small off--road engines must be designed, built, and equipped to meet the State’s stringent anti-- smog standards. RedMax/ZENOAH must warrant the emission control system on your small off--road engine for the periods of time listed below provided there has been no abuse, neglect, or improper maintenance of your small off--road engine. Your emission control system includes parts such as the car- buretor, the ignition system and the fuel tank. Where a warrantable condition exists, Red- Max/ZENOAH will repair your small off--road engine at no cost to you. Expenses covered under warranty include diagnosis, parts and labor.

MANUFACTURER’S WARRANTY COVERAGE:

If any emissions related part on your engine (as listed under Emissions Control Warran- ty Parts List) is defective or a defect in the materials or workmanship of the engine causes the failure of such an emission related part, the part will be repaired or replaced by RedMax/ZENOAH.

OWNER’S WARRANTY RESPONSI- BILITIES:

As the small off--road engine owner, you are responsible for the performance of the re- quired maintenance listed in your operator’s manual. RedMax/ZENOAH recommends that you retain all receipts covering mainte- nance on your small off--road engine, but RedMax/ZENOAH cannot deny warranty solely for the lack of receipts or for your fail- ure to ensure the performance of all sched- uled maintenance. As the small off--road engine owner, you should be aware that RedMax/ZENOAH may deny you warranty coverage if your small off--road engine or a part of it has failed due to abuse, neglect, improper maintenance, unapproved modifi- cations, or the use of parts not made or ap- proved by the original equipment manufac- turer. You are responsible for presenting your small off--road engine to a RedMax/ ZENOAH authorized repair center as soon as a problem exists. Warranty repairs should be completed in a reasonable amount of time, not to exceed 30 days.

If you have any questions regarding your warranty rights and responsibilities, you should contact your nearest authorized service center, call RedMax/ZENOAH at

1--800--291--8251, or send e--mail correspon- dence to service@redmax.com.

545218616 Rev. 1 12/15/08

WARRANTY COMMENCEMENT DATE:

The warranty period begins on the date the small off--road engine is purchased.

LENGTH OF COVERAGE:

This warranty shall be for a period of two years from the initial date of purchase.

WHAT IS COVERED: REPAIR OR REPLACEMENT OF PARTS.

Repair or replacement of any warranted part will be performed at no charge to the owner at an approved RedMax/ZENOAH servicing center. If you have any questions regarding your warranty rights and responsibilities, you should contact your nearest authorized service center, call RedMax/ZENOAH at

1--800--291--8251, or send e--mail correspon- dence to service@redmax.com.

WARRANTY PERIOD:

Any warranted part which is not scheduled for replacement as required maintenance, or which is scheduled only for regular in- spection to the effect of “repair or replace as necessary” shall be warranted for 2 years. Any warranted part which is sched- uled for replacement as required mainte- nance shall be warranted for the period of time up to the first scheduled replacement point for that part.

DIAGNOSIS:

The owner shall not be charged for diag- nostic labor which leads to the determina- tion that a warranted part is defective if the diagnostic work is performed at an ap- proved RedMax/ZENOAH servicing center.

CONSEQUENTIAL DAMAGES:

RedMax/ZENOAH may be liable for damages to other engine components caused by the failure of a warranted part still under warranty.

WHAT IS NOT COVERED:

All failures caused by abuse, neglect, or improper maintenance are not covered.

ADD-ON OR MODIFIED PARTS:

The use of add--on or modified parts can be grounds for disallowing a warranty claim. RedMax/ZENOAH is not liable to cover fail- ures of warranted parts caused by the use of add--on or modified parts.

HOW TO FILE A CLAIM:

If you have any questions regarding your warranty rights and responsibilities, you should contact your nearest authorized ser- vice center, call RedMax/ZENOAH at

1--800--291--8251, or send e--mail correspon- dence to service@redmax.com.

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