MAINTENANCE
TROUBLESHOOTING THE GAS CONTROL SYSTEM
Note: Before troubleshooting the gas control system, be sure external gas shut off is in the "on" position.
WARNING: BEFORE DOING ANY GAS CONTROL SERVICE WORK, REMOVE THE GLASS FRONT.
TROUBLESHOOTING GUIDE
| POSSIBLE |
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PROBLEM | CAUSES |
| CORRECTIVE ACTION |
Spark igniter will not | Piezo wire loose | • | Check for spark at electrode and pilot. If no spark, disconnect wire |
light pilot. | Defective Piezo igniter. |
| at electrode and put wire to ground and try igniter again. If still no |
| Piezo wire grounding out. |
| spark follow Piezo wire to Piezo igniter to see where grounding may |
| Electrode is grounding out |
| be occurring. |
| and/or wrong location. | • | Bend electrode into pilot so gas may be able to contact spark. |
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Pilot will not stay lit | Defective thermopile. | • | Check pilot fl ame, must impinge on thermopile and thermocouple. |
after carefully fol- | Defective thermocouple. | • | Clean and/or adjust pilot so pilot is enveloped around thermopile |
lowing lighting in- | Thermopile/thermocouple |
| and thermocouple. |
structions. | grounding out. | • | Be sure wire connections at gas valve terminals are tight and ther- |
| Loose thermopile leads. |
| mopile and thermocouple are fully inserted into pilot bracket. |
| • | One of the switch wires may be grounded. May be grounded to gas | |
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| appliance or gas supply. |
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| • | Check thermopile with millivolt meter. Take reading at thermopile |
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| terminals of valve |
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| while holding valve knob in pilot position with pilot on and wall |
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| switch/two way switch off. |
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| • | Replace if lower than specifi ed minimum. |
| Defective automatic gas | • | Turn valve knob to on including pilot. Take reading at |
| valve. |
| on/off switch in the on position. Reading should be 100mv or greater. |
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| If reading is okay and pilot does not hold, replace gas valve. |
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Pilot burning, no gas | Valve wire connections are | • | Check two way switch/wall switch for proper connections. Jumper |
to burner. | loose. |
| wire across terminals at two way switch/wall switch. If burner comes |
Valve knob is on. | Valve wires are defective. |
| on, replace switch. |
Wall switch is on. | Spill switch has not been | • | If okay, jumper wire at valve at |
| reset |
| wires and/or check where loose wires are. |
| Spill switch is stuck in the |
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| open position. |
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| - F/S). |
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Frequent pilot out- | Pilot fl ame may be too low | • | Clean and/or adjust pilot for maximum fl ame impingement on |
age problems. | or blowing high causing the |
| thermopile and/or thermocouple. |
| pilot safety to drop out. | • | Trace wires from valve to two way switch/wall switch for possible |
| Two way switch wires may | ||
| be grounding out. |
| grounding against gas appliance and/or gas supply. |
| Thermopile and/or thermo- | • | Trace thermopile wires from valve to thermopile for possible |
| couple may be grounding |
| grounding against gas appliance and/or gas valve. |
| out. | • | Follow same steps for thermocouple. |
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Note: For service technicians only. See the Regency® Troubleshooting Guide for more detailed information. (Troubleshooting Regency® Gas Products)
ABNORMAL OPERATION
If the main burner does not light but pilot stays on shut down heater and contact your dealer
If excessive carbon on logs or glass contact your dealer
20 | Regency® |