Troubleshooting

 

 

Message

Causes

Solutions

 

 

 

 

 

 

 

 

Cannot staple pa-

The Staple function cannot

Select a paper size that can be used

 

 

per of this size.

be used with the paper size

with the Staple function. See p.131

 

 

 

 

selected.

“Staple”.

 

 

 

 

 

 

 

 

Duplex is not

A paper size not available

Select a proper paper size. See p.134

 

 

available with

when using the Duplex

“Duplex”.

 

 

this paper size.

function has been selected.

 

 

 

 

 

 

 

 

 

Maximum number of

The number of copies ex-

You can change the maximum copy

 

 

sets is *.

ceeds maximum copy

quantity. See p.112 “Max. Copy

 

 

 

 

quantity.

Quantity”.

 

 

 

 

 

 

 

 

Cannot copy. Orig-

The Document Server func-

To cancel a job being processed,

 

 

inal is being

tion is in use.

press [Exit], and then press the {Doc-

 

 

scanned by another

 

ument Server} key. Next, press the

 

 

 

 

 

{Clear/Stop}key. When the message

4

 

function.

 

 

 

”[Stop] key was pressed.

 

 

 

 

 

 

 

 

 

Stop storing?” is displayed,

 

 

 

 

 

press [Stop].

 

 

 

 

 

 

 

 

You do not have the

The use of this function is

Contact the administrator.

 

 

privileges to use

restricted to authentified

 

 

 

this function.

users only.

 

 

 

 

 

 

 

 

 

Authentication has

The entered login user

Inquire the user administrator for

 

 

failed.

name or login password is

the correct login user name and

 

 

 

 

not correct.

login password.

 

 

 

 

 

 

 

 

 

 

The machine cannot per-

Contact the administrator.

 

 

 

 

form authentication.

 

 

 

 

 

 

 

 

Selected files

You have tried to delete

Files can be deleted by the person

 

 

contain file(s)

files without the authority

who created the file. To delete a file

 

 

that the user does

to do so.

which you are not authorized to de-

 

 

not have access

 

lete, contact the person who created

 

 

 

the file.

 

 

privileges to.

 

 

 

 

 

 

 

Please note that

 

 

 

 

only the files

 

 

 

 

with access privi-

 

 

 

 

leges will be de-

 

 

 

 

leted.

 

 

 

 

 

 

 

 

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