3. Troubleshooting
If Your Machine Does Not Operate As You Want
When a Message Is Displayed
The following chart contains explanations for the common messages. If other messages appear, follow the instructions as they are displayed.
Note
❒For messages that are not listed here, see General Settings Guide.
Message | Causes | Solutions |
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Cannot detect | Improper original is | Select paper manually, not in Auto | |||||||||
original size. | placed. See p.11 “Sizes dif- | Paper Select mode, and do not use | |||||||||
| ficult to detect”. | Auto Reduce/Enlarge function. | |||||||||
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| Place the original on the exposure | |||||||||
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| glass. See p.13 “Placing Originals on | |||||||||
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| the Exposure Glass” . |
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| Original is not placed. | Place your originals. |
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Check original | Original is not placed in a | Change the orientation of the origi- | |||||||||
orientation. | proper orientation. | nal. |
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Check paper size. | Improper paper size is set. | If you press the {Start}key, copy | |||||||||
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Rotate Sort is not | A size of paper for which | Select the proper paper size. See | |||||||||
available with | Rotate Sort is not available | p.33 “Sort”. |
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this image size. | is selected. |
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Cannot punch paper | ThePunch function cannot | The following paper sizes are avail- | |||||||||
of this size. | be used with paper size se- | able for Punch mode: A3L, B4 | |||||||||
| lected. | JISL, A4KL, B5 JISKL, A5KL, | |||||||||
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| 11"⋅17"L, 81/2"⋅14" L and |
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| 51/2"⋅81/2"KL. Select one of these | |||||||||
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It is over sta- | The number of sheets per | Check the stapler capacity. See p.110 | |||||||||
pling capacity. | set is over the staple capac- | “Staple”. |
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Cannot staple pa- | The Staple function cannot | Select a paper size that can be used | |||||||||
per of this size. | be used with paper size se- | in Staple mode. See p.110 “Staple”. | |||||||||
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Duplex is not avi- | A paper size not available | The following paper sizes are avail- | |||||||||
lable with this | in Duplex mode has been | able for Duplex mode: 11" ⋅ 17"L, | |||||||||
paper size. | selected. | 8 | 1 | /2" | ⋅ | L | 1 | ⋅ | 11" | KL | . Select |
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| 14" | , 8 /2" |
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| one of these sizes. |
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