Troubleshooting

If You Cannot Make Copies As You Want

This section explains causes and remedies when copy results are not as expect- ed.

❖ Basic

 

 

Problem

Causes

Solutions

 

 

 

 

 

 

 

Copies are not stapled.

There are jammed staples

Remove jammed staples. See Gener-

 

 

 

in the stapler.

al Settings Guide.

 

 

 

 

 

3

 

Note

 

 

 

 

❒ After removing jammed staples,

 

 

 

 

staples might not be ejected the

 

 

 

 

first few times you try to use the

 

 

 

 

stapler.

 

 

 

 

 

 

 

 

The number of copies ex-

Check the stapler capacity. See p.110

 

 

 

ceeds the capacity of the

“Staple”.

 

 

 

stapler.

 

 

 

 

 

 

 

 

 

Copy paper is curled.

Turn the copy paper over in the

 

 

 

 

tray.

 

 

 

 

 

 

 

Staples are wrongly posi-

Originals are not set cor-

Check the correct position to place

 

 

tioned.

rectly.

the originals. See p.37 “Staple”.

 

 

 

 

 

 

 

You cannot combine sever-

Selected functions cannot

Check the combination of functions

 

 

al functions.

be used together.

and make the settings again.

 

 

 

 

Reference

 

 

 

 

p.105 “Combination Chart”

 

 

 

 

 

 

 

When sorting, the pages

The memory became full in

You can interrupt copying when the

 

 

are divided into two

the middle of sorting and

memory becomes full. See p.103

 

 

blocks.

the pages were delivered in

“Memory Full Auto Scan Restart”.

 

 

 

two blocks.

 

 

 

 

 

 

 

 

Paper does not output dur-

When you stop printing

Press the {Reset}key and cancel

 

 

ing printing with stapling.

while using the staple func-

copy settings, including stapling.

 

 

 

tion, papers not stapled

 

 

 

 

during printing may be left

 

 

 

 

in the staple unit.

 

 

 

 

 

 

80