5. Maintenance and Troubleshooting

Table 5-1provides some general guidelines for troubleshooting problems you may encounter with the Crystal Series LCD Display. If you encounter an issue not described here, please contact your Runco dealer or Runco Technical Support.

Table 5-1. Troubleshooting Chart

Symptom

 

Possible Cause(s)

Solution

 

 

 

 

The display does not turn on

The Crystal Series LCD

• Ensure that the Crystal

after initial installation.

 

Display is not plugged in or

Series LCD Display is

 

 

the AC outlet is not active.

plugged in and that the AC

 

 

 

outlet is active.

 

The remote control

• Replace the batteries.

 

 

batteries have run out.

 

 

 

 

 

The display is on, but there is

Incorrect source selection.

• Select the correct source.

no picture or sound.

Source component is not

• Turn on the source

 

 

turned on.

component.

 

Source component is

• Check video and/or audio

 

 

connected incorrectly or

connections to source

 

 

not at all.

component.

 

 

 

 

Picture is okay, but there is no

Audio output is muted.

• Press the MUTE button

sound.

 

 

on the remote control.

 

• Volume setting is too low.

• Turn up the volume.

 

 

 

 

Image is too bright and/or

Contrast is set too high.

• Lower the contrast setting.

lacks definition in the bright

 

 

 

areas of the image.

 

 

 

5.1

Troubleshooting Tips

Image appears “washed out” and/or dark areas appear too bright.

Black or white dots appear on all channels or a specific channel.

Brightness is set too high.

Antenna or cable TV source is connected incorrectly or not at all.

Broadcast signal is weak.

Lower the brightness setting.

Check the antenna or cable TV connection.

If using an off-air antenna, adjust its position or location.

Colors in the image are

• The Red/Pr, Green/Y or

• Ensure that the source

swapped; for example, reds

Blue/Pb outputs from the

outputs are connected to

appear blue or vice versa.

source are connected to

the correct Crystal Series

 

the wrong inputs on the

LCD Display input.

 

Crystal Series LCD

 

 

Display.

 

 

 

 

Runco CR-26HD/CR-32HDi Owner’s Operating Manual

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Runco CR-26HD, CR-32HDi manual Maintenance and Troubleshooting, Troubleshooting Tips, Troubleshooting Chart