Sam4s ER-5115, SAM4s ER-5115 Numbered Error Conditions

12 Introduction SAM4s ER-5115 Electronic Cash Register

Numbered Error Conditions

AMOUNTPLU RPT

RCPT

OFF VOID SHIFT 1 32

LEVEL

VALID CLERK

ON

D1 D2

E1 General Error (key sequence error)

E2 Drawer Open

E3 HALO exceeded

E4 X mode compulsory

E5 Compulsory Non-Add #

E6 Require Tray Subtotal

E7 Condiment entry required

E8 Compulsory scale entry

E9 Compulsory Eat-In, Take Out, or Drive Thru

E10 Compulsory key at the start of the sale, i.e. non-add number

E11 Cash in drawer limit exceeded

E12 Active open drawer alarm

E13 Guest # entry required

E14 Scale error

E15 Check TIP operation programming status

E16 Clerk does not match the clerk associated with this table number

E17 Compulsory condiment entry before item

E18 Compulsory tare #

E19 Close open table

E20 Require cash declaration

E21 Optional external printer busy

E22 Optional external printer off line

E23 Compulsory endorsement key

E24 Option #48, selection of remote serial device, not set correctly

E30 Memory capacity exceeded

E99 Inactive function

Contents

Main Operator's and Programming Manual CRS, Inc. Limited Warranty and Disclaimers of Warranty NOTICE Precaution Statements 1-1 Safety Precautions 1-2 Servicing Precautions 1-3 Precautions for Electrostatically Sensitive Devices (ESDs) Contents Page Page Page Introduction SAM4s ER-5115 Using This Manual Using Flowcharts Basic Features and Functions Display Change Due SAM4s ER-5115 Electronic Cash Register Introduction 11 Tray Subtotal Negative Entry Subtotal Numbered Error Conditions Special Messages Displayed: Printer Sample Receipt THANK YOU Two-Line Print Conditions Changing the Printer Ribbon Cartridge Changing Paper Loading the Receipt Paper Loading of the Detail Paper Control Lock Control Keys Keyboard ER-5115 Keyboard - Default ER-5115 Keyboard - Expanded Operations Overview Function Key Descriptions Page Page Page Clerk Sign-On/Sign-Off Direct Sign-On Clerk # (1-15) Coded Sign-On Clerk Code (up to 6 digits) Receipt On and Off If The RECEIPT ON/OFF Key Is Located On The Keyboard If The RECEIPT ON/OFF Key Is Not Located On The Keyboard PLU Registrations Keyboard PLU Entries Open Keyboard PLU Entry Single Preset PLU Single Open PLU Repeat PLU Item Multiple Quantity of a PLU Entry HALO Override on PLU Entry Preset Override of a Keyboard PLU Split Pricing PLU Entry Keyboard PLU Level Entries Level Shift Entry (Pop-up levels) Numeric PLU Entries Preset PLU Entry Single Open PLU Entry Single Preset PLU Entry Repeat Entry Multiple Quantity of a Open PLU Entry HALO Override on PLU Entry Split Pricing PLU Entry Percentage Key (%) Registrations Preset 10% Surcharge on an Item Preset 10% Discount on a Sale Preset 10% Surcharge on a Sale Store Coupon Entry (Open Amount Discount on an Item) Multiple Store Coupon Entry (Open Amount Discount on an Item) Page Preset Vendor Coupon Entry (Preset Amount Discount on a Sale) Void and Correction Operations Error Correct Error Correction Previous Item Void Previous Item Void Merchandise Return Merchandise Return Multiple Item Merchandise Return Merchandise Return of Discounted Merchandise VOID Control Lock Position (Transaction Void) Original Transaction Transaction Void of Original Transaction Cancel Canceled Transaction Subtotal Operations Subtotal Tray Subtotal (Add Check) First Tray Added Second Tray Added Payment for Both Trays Eat-In/Take-Out/Drive Thru Operations EAT IN Transaction (Tax is Charged) TAKE OUT Transaction (Tax is Removed from Taxable Items) DRIVE THRU Transaction (Tax is Removed from Taxable Items) Tax Shift Operations To Charge Tax On A Non-Taxable PLU To Except Tax On A Taxable PLU To Except Specific Taxes On Entire Sale To Except Tax On Entire Sale with Pre- Programmed Tax Exempt Key Tendering Operations Cash Cash Tender (exact amount of purchase) Cash Tender with Change Check Charge Charge Total Split Tender Cash, Check & Charge Payments on the Same Transaction Post Tendering Post Tender Receipt on Request Validation Training Mode To Enter Training Mode To Exit Training Mode Non-Add Number No Sale Received on Account Paid Out Restaurant Operations Posting Guest Checks with the Previous Balance Key Adding to an Existing Balance Tracking Balances with the TABLE # Key Entering Guest Count and Opening a new Check Adding to an Existing Table Balance Payments Optional Check Printer Sample Printout Promo Function Promo Entry Waste Function Waste Entry Currency Conversion Currency Conversion Transaction Food Stamp Operations Food Stamp Payment Transaction Scale Operations Direct Scale Entry Preset Keyboard PLU Open Keyboard PLU Preset PLU Manual Weight Entry Manual Scale Entry Scale With Automatic Tare Entry Automatic Tare Entry Scale With Manual Tare Entry Manual Tare Entry Page Management Functions Introduction Manager Authorization Of Restricted Operations % Changing the Default PLU Level Cash Declaration Page System Reports Running a Report - General Instructions Report Table Financial Report Example (Report #1) Page Financial Report Example, Continued Optional Abbreviated Financial Report Example Optional Abbreviated Financial Report Example, Continued Time Report Example (Report #2) All PLU Report Example (Report #3) PLU Report Example, Continued All Clerk Report Example (Report #4) Clerk Report Example (With Cashier Totals) Page Clerk Report Example, Continued Cash-In-Drawer Report Example (Report #5) Check-In-Drawer Report Example (Report #6) Food Stamp-In-Drawer Report Example (Report #7) Daily Sales Report Example (Report #8) Item by Group Report Example (Report #10) Item by Group Report Example, Continued Open Table Report Example (Report #11) Inventory PLU Report Example (Report #12) Group Report Example (Report #20) System Balancing PLU Sales Total Net Sales Gross Sales Page Programming Overview Default Program Function Key Assignment Programming To Assign a Function Key to a Location: Function Key Codes Tax Programming Straight Percentage Tax Rate Programming Programming Straight Percentage Tax Rates and Status GST Tax Rate Programming Flowchart Tax Rate You must enter decimal Tax Table Programming Determining Break Point Entries Programming a Tax Table Tax Table Programming Example - Illinois 6% Tax Table PLU Programming PLU Number Assignment for Keyboard PLUs and PLU Levels Program 100 - PLU Status Programming PLU Status Chart Program 150 - PLU Group Assignment Program 200 - PLU Price/HALO Programming Program 250 - PLU Stock Amount Programming Stock Amount Program 300 - PLU Descriptor Programming Page Program 400 - PLU Link Programming Or, Delete PLU Links System Option Programming Programming a System Option: System Option Flowchart System Option Table Page Page Page Page Function Key Programming Function Key Programming Summary Program 70 - Function Key Options Program 80 - Function Key Descriptor Program 90 - Function Key HALO HALO #/No Sale - Function Key Programs Options - Program 70 Descriptor - Programs 80 & 81 Cancel - Function Key Programs Cash - Function Key Programs Charge - Function Key Programs Check - Function Key Programs Options - Program 70 e HALO g Descriptor - Program 80 Check Cashing - Function Key Programs Currency Conversion - Function Key Programs Descriptor - Program 80 Currency Conversion Rate - Program 90 Currency Exchange Rate Programming Examples Drive Thru - Function Key Programs Eat-In - Function Key Programs Error Correct - Function Key Programs Food Stamp Tender - Function Key Programs Guest # - Function Key Programs Previous Balance - Function Key Programs Promo - Function Key Programs Paid Out - Function Key Programs Received on Account - Function Key Programs Return - Function Key Programs Scale - Function Key Programs Service - Function Key Programs Table # - Function Key Programs Take Out - Function Key Programs Tax Exempt - Function Key Programs Tray Subtotal - Function Key Programs Void - Function Key Programs Waste - Function Key Programs % Key - Function Key Programs Descriptor - Program 80 Percentage or HALO - Program 90 amount (see note below) Clerk Programming Program 800 - Secret Code Programming Enter the secret code, up to 6 digits Program 801 - Drawer Assignment Enter 0, 1 or 2 Program 810 - Clerk Descriptor Programming Page Miscellaneous Programming Program 95 - Macro Key Sequence Programming To Program a Macro Type up to 50 key strokes Receipt/Check Endorsement Message Programming Programming the Receipt/Check Endorsement Message Enter up to 21 codes Page Group Status and Descriptor Programming Programming Group Status - Program 900 Programming Group Descriptors Scale Tare Weight Programming . Drawer Limit Programming Programming the Drawer Limit Enter the drawer limit, up to 8 digits Machine Number Programming Programming the Machine Number Default Level Programming Programming the Default Level Level Programming Example Date and Time Programming Programming the Date, Day of Week and Time PC Schedule Operation Programming Setting the Time for Automatic PC Connection Entering the PC Ready Mode Manually Exiting the PC Ready Mode Manually Program Scans PLU Program Scan Tax Program Scan Function Key Program Scan Clerk Program Scan Group Descriptor Program Scan Receipt Message Program Scan System Option/Default level/ Drawer Limit/Tare Scan Key Location Program Scan Macro Program Scan Glossary of Terms Page Page Page Index # % A B D E F G H N O P R S T V W X