USERS MANUAL

 

 

 

Symptom

Checkpoint and resolution

 

 

Check whether the recording audio channel is correctly set up.

 

 

 

 

I cannot hear the audio recorded

Check whether the connecter on the rear side of the device is connected

 

with the video.

with external device (Line input) correctly.

 

 

Check whether the connected external device is operating correctly.

 

 

If there is an object in the camera connected to the system, connect the

 

 

camera to the video input port to check the video and check if there is

 

 

any issue with the existing cameras connected to the system.

 

Screen colors of some cameras

 

 

Check whether the video format of the device is the same as that of the

 

are incorrect or the video is

 

camera.

 

displayed in abnormal way.

 

The video format can differ by the region into PAL or NTSC format. IF

 

 

 

 

the video format of the device is not the same as that of the camera,

 

 

the video may not be recognized.

 

 

 

 

 

If there is an issue with the camera connected to the system, connect a

 

 

different camera to the video input port to check whether the existing

 

 

camera connected to the system has an issue.

 

 

 

 

 

Check whether the video cable connecting the device and the camera is

 

 

damaged.

 

 

 

 

There is noise in the video.

Check whether there is a cable with high voltage near the video cable. It

 

 

can cause noise in the video or cause deterioration in the video quality.

 

 

Check whether the video cable connected between the device and the

 

 

camera is the cable for correct usage.

 

 

 

 

 

If the power cable is used for the usage of video cable, it can cause

 

 

noises in the video.

 

 

 

 

 

Check whether the sensor type set in the sensor setting menu is the

 

The sensor connected to the

same as that of the sensor.

 

From the schedule management item of the recording setting menu,

 

device is not working.

 

check whether the recording using the sensor is set up.

 

 

 

 

 

 

 

Check whether the sensor is correctly connected to the ALARM-IN port.

 

 

 

 

 

Check whether the PTZ camera is correctly set up from the camera

 

 

setting menu.

 

 

 

 

 

Check whether the power cord of the PTZ camera connected to the

 

PTZ camera connected to the

system is correctly connected.

 

device is not working.

Check whether the signal cord connected to the PTZ camera connected

 

 

to the system is correctly connected.

 

 

 

 

 

Check the channel the PTZ camera connected to the system controls.

 

 

 

 

 

Check the user type. General user cannot use the PTZ function.

 

 

 

 

 

H.264 REAL TIME DVR

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Samsung 16-8900 user manual Damaged There is noise in the video