STATION TIMERS
Each station can have five timers customized for them to accommodate station users with individual work habits. These timers are as follows:
NO ANS FWD No Answer Forward
This is the amount of time a call will ring at a station before it forwards to the Forward No Answer destination. The default is 15 seconds and the range is 000 to 250 seconds. Make sure that this timer is not set to a greater value than the transfer recall timer or transferred calls will not forward.
| DTMF DUR. | DTMF Duration |
This is the duration of DTMF tones sent to an analog voice mail port. The default duration is 100 milliseconds and the range is 0100 to 9900 milliseconds.
First Digit Delay |
This is the time the system will wait before sending DTMF digits to a voice mail port. The default time is 600 milliseconds and the range is from 100 to 9900 mil- liseconds.
| OFFHK SEL. | Off Hook Select |
This timer controls the delay between going off hook (lifting the handset) and the off hook select destination being called.The default duration is 10 seconds and the range is from 000 to 250 seconds.
EFWD DELAY External Forward Delay
This is the time that a station will ring before a call forwards to the external call forward destination. The default duration is 10 seconds and the range is 1 second to 250 seconds.
Open customer programming and follow the instructions below.
PROGRAM KEYS
KEYPAD - Used to set timer values.
UP & DOWN - Used to select extension number.
SPK/RLS - Save data and advance to next program.
ACTION | DISPLAY |
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1. Press TRSF and then dial 502 | [201] NO ANS FWD |
Display shows | 010 SEC |
2. | Dial the station number (e.g., 205) OR | [205] | NO ANS FWD |
| press UP or DOWN key to select the | 010 SEC | |
| station and press the right soft key OR | OR |
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| press ANS/RLS to select all stations |
| |
| [ALL] NO ANS FWD | ||
| and press the right soft key | 010 SEC | |
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3. | Press UP or DOWN key to select the | [205] | DTMF DUR. |
| station timer and press the right soft key | 0100 | MS→ |
4. | Enter the new value via the dial pad, | [205] | DTMF DUR. |
| e.g., 0300 and the system will return | 0100 MS→0300 | |
to step 2
5.Press TRSF to store and exit programming OR press SPK to store and advance to the next program
ADDINGNAMESTOTHE
TRANSLATION TABLE
This program allows the system administrator or technician to associate a CID or ANI number received from the Central Office with a name programmed in this translation table. If there is no match between a received number and a name in this table, [no CID name] or [no ANI name] will be displayed.
The translation table consists of 1000 entries in the OfficeServ 500 M, and OfficeServ 7000 systems or 2000 entries in the OfficeServ 500 L system or 500 entries in the OfficeServ 100 system with each entry comprised of a ten digit telephone number and a 16 digit name. See Program Station Names.
Open customer programming and follow the instructions below.
PROGRAM KEYS
UP & DOWN - Used to scroll through options.
KEYPAD - Used to enter selections.
SOFT KEYS - Move cursor left and right.
SPK - Used to store data and advance to next MMC.
HOLD - Used to clear previous entry.
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