Check List
Q & A
Self-Test Feature
Check
Before calling for service, c heck the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call, the phone number on the
Information section or contact y our deale
r
.
Sympto m Check List Solutio ns
No images on the
screen. I cannot turn
on the monitor.
Is the power cord c onnected
properly?
Check the power cord connection
and supply.
Can you see " " on the
screen?
Check the signal cable connection.
If the power is on, reboot the
computer to see the initial
screen(the login screen), which
can be seen.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000) and then
change the frequency of the video
card.
(Refer to the Preset Timing Modes)
Note: If the initial s creen (the login
screen) does not appear, contact a
service center or your dealer.
Can you see " " on the
screen?
You can see this message when the
signal from the video c ard exceeds
the maximum resolution and
frequency that the monitor can
properly handle.
Adjust the maximum resolution and
frequency that the monitor can
properly handle.
There is no image on the
screen. Is the power indic ator
on the monitor blinking at 1
second intervals?
The monitor is in PowerSaver mode.
Press a key on the keyboard or move
the mouse to activate the monitor
and restore the image on the screen.
The image on the
screen is shaking.
Check the monitor configuration
to see if it is in Interlace Mode.
(Interlace Mode: Vertical
frequency 43Hz, 87Hz(i), etc)
The signal from the v ideo card
exceeds the maximum resolution and
frequency of the monitor.
Are there any magnetic
products such as a power
adapter, speaker or a high
voltage wire near by?
Move the monitor away f rom
anything that can create a strong
magnetic field.
Is the voltage stable? The screen image can appear to
shake or vibrate at a particular time
of day due to low supply voltage.
The screen image can also appear to shake or vibrate if there is a
problem with the video car d or the computer's main b oard.
The screen shows
strange colors or
just black and white.
Is the screen displaying only
one color as if look ing at the
screen through a cellophane
paper?
Check the signal cable connection.
Make sure the video c ard is fully
inserted in it's slot.