Before calling for service

 

 

 

 

 

 

 

 

 

Symptom

 

Check

 

Remedy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

GB

Symptom

 

Check

 

Remedy

 

 

 

 

 

Can't turn it on.

It does not work when the button is pressed.

Sound is not produced.

Picture does not appear when the function is selected.

Remote controller does not work.

The sound from each device is changed during stereo playback.

Can't receive radio

broadcasts.

Isthepowercordpluggedintotheoutlet?

Is there static electricity in the air?

Are the speakers and external

components connectedproperly?

Is the Mute function on?

Is the volume set to minimum?

Is the speaker setup setincorrectly to

NONE?

Is the external component connected

properly?

Are the batteries drained?

Is the distance between remote

control and main unit too great?

Are the left/right speaker or left/right

input/output cables connected

properly?

Is AM or FM antenna connected

properly?

Connect the power plug to the outlet.

Disconnect the power plug and connect it

again.

Connect them correctly.

Press Mute button to cancel the function.

Adjust the volume.

Refer to pages 20~21 to select LARGE,

SMALL or YES.

Connect them correctly.

Replace with new batteries.

Operate at close distance.

Check the left/right channel and connect

it/them correctly.

Connect the antenna correctly.

If the input strength of antenna connector

is weak, install the FM antenna in a place

with good reception.

There is no sound from

surround back speaker

Can't select EX/ES mode.

Can't select Dolby Pro

Logic llx mode.

Can't select NEO:6 mode.

There is no sound when playing a DTS encoded DVD.

Is the surround back speaker connectedproperly?

Is the SB SPK selected to NONE in Speaker Setup?

Is Surround Mode set to EX/ES?

Is SB SPK selected to NONE in Speaker Setup?

Is the input signal selected properly?

Is the input signal selected properly?

Is the input signal selected properly?

Is Digital input selected?

Refer to pages 9~10 to connect it properly.

Refer to pages 11~12 to select LARGE or

SMALL.

Refer to pages 35~36 to set Surround Mode to EX/ES.

Refer to pages 11~12 to select LARGE or

SMALL.

Use 5.1 channel external component.

Select 2 channel Dolby Digital, PCM, and Analogue input signal.

Use PCM and Analogue input signal.

Check whether digital external component is properly connected and refer to page 24 to select the digital input.

There is no sound from

surround speakers.

There is no sound from

centre speaker

Is the surround speaker connected

properly?

Is SBACK (surround back) incorrectly

set to NONE in speaker setup?

Is surround mode selected to stereo?

Isthecentrespeakerconnectedproperly?

IsCEN(centre)incorrectlyselectedto

NONEinspeakersetup?

Isthesurroundmodeselectedtostereo?

Refer to pages 10~11 to connect it properly.

Refer to pages 20~21 to select LARGE or

SMALL.

Refer to pages 40~49 to select other

Surround Mode.

Refer to pages 10~11 to connect it properly.

Refer to pages 20~21 to select LARGE or

SMALL.

Refer to pages 40~49 to select other

Surround Modes.

Product protection function

Heat protection

The protection function will come on if the main unit or power

transformer overheats.

" " will appear in the display . This function will come on :

-If speaker terminal is shorted

-If speaker cable is shorted

If there is no problem when you turn the unit on again after turning it off, PROTECTION mark will disappear on the

display and the unit will work properly.

If the cooling fan is out of order, the “ " message would be displayed on the display.

If PROTECTION appears on the display, check whether the speaker terminal is shorted and then turn on the unit

MISCELLANEOUS

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63

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Image 32
Samsung HT-AS710R/XEU, AV-R710R/ELS, HT-AS710R/ELS manual Before calling for service, Product protection function