PROBLEM

 

SOLUTION

Forgot password

• Press the STOP (

) button (on the front panel) for more than 5 seconds

 

with no disc inside. All settings including the password will revert to the

 

factory settings.

 

 

Don't use this unless absolutely necessary.

When the factory default settings are restored, all the stored user BD data is deleted.

If you experience other problems.

• Go to the contents and find the section of the user manual that contains the

 

explanations regarding the current problem, and follow the procedure once

 

again.

 

• If the problem still cannot be solved, please contact your nearest Samsung

 

authorized service center.

The picture is noisy or distorted

• Make sure that the disc is not dirty or scratched.

 

• Clean the disc.

No HDMI output.

• Check the connection between the TV and the HDMI jack of the player.

 

• Check if your TV supports 480p, 720p, 1080i, or 1080p HDMI input resolution.

Abnormal HDMI output screen.

• If random noise appears on the screen, it means that your TV does not

 

support HDCP (High-bandwidth Digital Content Protection).

PC Share Manager function

 

I can see folders shared through the PC

• Since Share Manager shows only Image, Music, and Movie files, files that

Share Manager, but I cannot see the files.

do not correspond to these categories are not be displayed.

AllShare function

 

Video is played intermittently.

• Check if the network is stable.

 

• Check if the network cable is properly connected and if the network is not

 

overloaded.

 

• If you are using a wireless network, the wireless connection between the

 

server and the player is unstable.

 

Check the connection.

AllShare connection between TV and PC is

• IP addresses under the same sub-network should be unique, otherwise IP

unstable.

conflicts can occur causing unstable network connections.

 

• Check if you have a firewall enabled.

 

If so, disable the firewall function.

08 Appendix

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Samsung BD-C7900 Forgot password, Dont use this unless absolutely necessary, Again, Authorized service center, Overloaded