Appendix

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions.

If none of these troubleshooting tips apply, call your nearest Samsung service center.

Problem

Possible Solution

 

 

Poor picture

Try another channel.

 

Adjust the antenna.

 

Check all wire connections.

Poor sound quality.

Try another channel.

 

Adjust the antenna.

No picture or sound.

Try another channel.

 

Press the SOURCE button.

 

Make sure the TV is plugged in.

 

Check the antenna connections.

No sound or sound is too low at

First, check the volume of units connected to your TV (digital broadcasting receiver, DVD,

maximum volume.

cable broadcasting receiver, VCR, etc.). Then, adjust the TV volume accordingly.

 

 

Picture rolls vertically.

Check all wire connections.

 

 

The TV operates erratically.

Unplug the TV for 30 seconds, then try operating it again.

 

 

The TV won’t turn on.

Make sure the wall outlet is working.

 

 

Remote control malfunctions

Replace the remote control batteries.

 

Clean the upper edge of the remote control (transmission window).

 

Check the battery terminals.

‘Check signal cable’ message.

Ensure that the signal cable is firmly connected to the PC source.

 

 

‘Not Supported Mode’ message.

Check the maximum resolution and connected device’s Video frequency.

 

Compare these values with the data in the Display Modes.

 

 

Digital broadcasting screen

Please check the digital signal strength and input antenna.

problem.

 

 

 

The image is too light or too dark.

Adjust the Brightness and Contrast.

 

Adjust the Fine tuning.

 

 

Black bars on the screen.

Make sure the broadcast you’re receiving is High Definition (HD).

 

HD channels sometimes broadcast Standard Definition (SD) programming, which can

 

cause black bars.

 

Set your cable/satellite box to stretch or widescreen mode to eliminate the bars.

Picture has a Red/Green or

Make sure the Component cables are connected to the correct jacks.

Pink tint.

 

 

 

Closed Captioning not working.

If you are using a Cable/Satellite box, you must set Closed Captioning on the box,

 

not your TV.

 

 

Snowy picture

Your cable box may need a firmware upgrade. Please contact your Cable company.

 

 

Ghosting on picture

This is sometimes caused by compatibility issues with your cable box.

 

Try connecting Component cables instead.

 

 

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Samsung BN68-01797A-00 user manual Appendix Troubleshooting, Problem Possible Solution
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BN68-01797A-00 specifications

The Samsung BN68-01797A-00 is an innovative television model that epitomizes the brand's commitment to delivering high-quality visual experiences. As part of Samsung's advanced lineup, this television showcases cutting-edge technologies that cater to the needs of modern viewers.

One of the standout features of the BN68-01797A-00 is its impressive display quality. Equipped with a sophisticated LED panel, this model delivers vibrant colors and deep contrasts, ensuring that every scene looks lifelike and engaging. The television supports 4K Ultra HD resolution, which means viewers can enjoy content with four times the resolution of Full HD, resulting in enhanced clarity and detail. This makes it ideal for both watching movies and gaming, as every frame is rendered in vivid detail.

The design of the BN68-01797A-00 is another highlight. With its sleek and minimalist aesthetic, this television seamlessly fits into any modern living space. The ultra-thin bezel maximizes the viewing area while maintaining an elegant look, allowing users to focus purely on the content.

In terms of connectivity, the BN68-01797A-00 is well-equipped. It features multiple HDMI ports, USB inputs, and built-in Wi-Fi, enabling users to easily connect various devices, such as gaming consoles, Blu-ray players, and streaming devices. This variety of inputs ensures that viewers can access their favorite content without hassle.

Samsung's Smart TV platform is integrated into the BN68-01797A-00, providing access to a plethora of streaming services and apps. Users can enjoy popular platforms like Netflix, Hulu, and YouTube, all at their fingertips. The interface is user-friendly, allowing for seamless navigation and personalized viewing experiences.

Another noteworthy technology found in the BN68-01797A-00 is HDR (High Dynamic Range). This feature enhances the contrast and color range of the display, making it capable of showcasing bright highlights and deep shadows like never before. Viewers can experience a broader spectrum of colors, resulting in a more immersive viewing experience.

Audio quality is also taken into consideration, with the television featuring built-in speakers that provide clear and dynamic sound. For those seeking an even more immersive experience, the BN68-01797A-00 is compatible with various soundbar systems and external audio solutions.

In summary, the Samsung BN68-01797A-00 is a remarkable television that combines stunning display quality, advanced connectivity options, and Smart TV capabilities. With its sleek design and commitment to enhancing the viewing experience, it stands as a testament to Samsung's dedication to innovation in home entertainment.
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