Condition | Possible cause | Suggested solutions | |
|
|
| |
The print | The resolution is set | Change the resolution to | |
quality of | to Normal. | Best in the machine | |
photos is |
| properties window and then | |
not good. |
| try printing again. | |
Images are |
|
| |
The resolution of the | Reduce the photo size. If you | ||
not clear. | |||
| photo is very low. | increase the photo size in the | |
|
| software application, the | |
|
| resolution will be reduced. | |
|
|
| |
Your | The oil used to | After printing about 100 color | |
machine | protect the fuser is | pages, there will be no more | |
has an odd | evaporating. | smell. It is a temporary issue. | |
smell |
|
| |
during initial |
|
| |
use. |
|
| |
|
|
| |
Before | Using damp paper | This is not a problem. Just | |
printing, the | can cause vapor | keep printing. | |
machine | during printing. |
| |
emits vapor |
|
| |
near the |
|
| |
output tray. |
|
| |
|
|
|
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem.
Condition |
| Suggested solutions |
|
| |
Light or faded print | If a vertical white streak or faded area appears | |
| on the page: | |
| • | The toner supply is low. You may be able to |
|
| temporarily extend the toner cartridge life. If |
|
| this does not improve the print quality, install |
|
| a new toner cartridge. |
| • | The paper may not meet paper |
|
| specifications; for example, the paper may |
|
| be too moist or rough. (See "Specifications |
|
| on print media" on page 4.2.) |
| • If the entire page is light, the print resolution | |
|
| setting is too low or the toner save mode is |
|
| on. Adjust the print resolution and turn the |
|
| toner save mode off. See the help screen of |
|
| the printer driver and refer to Software |
|
| section, respectively. |
| • | A combination of faded or smeared defects |
|
| may indicate that the toner cartridge needs |
|
| cleaning. Contact a service representative. |
| • | The surface of the LSU part inside the |
|
| machine may be dirty. Clean the LSU, |
|
| contact a service representative. |
|
|
|
Toner specks | • | The paper may not meet specifications; for |
|
| example, the paper may be too moist or |
|
| rough. (See "Specifications on print |
|
| media" on page 4.2.) |
| • | The paper transfer belt may be dirty. Clean |
|
| the inside of your machine. Contact a |
|
| service representative. |
| • | The paper path may need cleaning. Contact |
|
| a service representative. |
|
| |
Dropouts | If faded areas, generally rounded, occur | |
| randomly on the page: | |
| • | A single sheet of paper may be defective. |
|
| Try reprinting the job. |
| • The moisture content of the paper is uneven | |
|
| or the paper has moist spots on its surface. |
|
| Try a different brand of paper. (See |
|
| "Specifications on print media" on page 4.2.) |
| • | The paper lot is bad. The manufacturing |
|
| processes can cause some areas to reject |
|
| toner. Try a different kind or brand of paper. |
| • | If these steps do not correct the problem, |
|
| contact a service representative. |
|
|
|
