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reference

TroubleshooTing (DVD-ViDeo/DVD-rAM/DVD±rW/DVD±r)

If your product malfunctions, go through the check points below before contacting a Samsung customer service.
PROBLEM EXPLANATION/SOLUTION
No power. • Check whether the power cord is securely plugged into the power outlet.
• Did you press the power button of your DVD Recorder.
The input is displayed for a while when the
power turns on. • The DVD Recorder requires some time to initialize after it is turned on.
Cannot record TV programs. • Check whether the power cord is securely plugged into the power outlet.
• Did you set the DVD Recorder channel settings correctly?
• Check the free space on your DVD-RAM/DVD±RW/DVD±R disc.
Timer recording does not work properly. • Check the recording time, end time and current time settings again.
• Recording will be cancelled if the power is interrupted due to a power failure or other
reason during recording.
Cannot record. • Check whether the disc is formatted. This product can record on formatted discs
only. (See pages 54,70.)
• Check whether your DVD-RAM/DVD±RW/DVD±R disc has a sufficient free space.
I pressed the REC button but there is no
response. • Recording is available on DVD-RAM/DVD±RW/DVD±R discs only.
• If a program is copy protected, you cannot record it.
I forgot the parental control password. • Press and hold the SKIP( i❮❮ / ❯❯i ) button on the front panel of your unit for more
than 10 seconds with no disc, and then press the POWER OFF/ON button.
All settings including the password will revert to factory settings. Only do this if it is
absolutely necessary. (Note that this function is available only when there is no disc
inserted.)
Cannot play the disc. • Check whether the disc is inserted correctly with the label facing up.
• Check the regional code of your DVD disc.
• This DVD Recorder cannot playback some types of disc. (See pages 7, 44.)
No sound. • Are you watching a program in slow or skip mode?
If you are playing a program at a speed other than normal speed, sound is not
output. (But, you can hear sound during forward search (FF1) in DVD-VIDEO/
DVD-RAM/±RW/±R disc.)
• Check the connections and initial settings.
• Check whether the disc is damaged.
• Clean the disc, if necessary.
• Check whether the disc is inserted correctly with the label facing up.
174 eng 73-80.indd 73 2008-7-12 13:05:22