Before contacting a service centre

Camera does not take images when pressing the Shutter button

There is insufficient memory capacity

Delete unnecessary image files

The memory card has not been formatted

Format the memory card (p.97) The memory card is exhausted

Insert a new memory card

The memory card is locked

Refer to [Card Locked!] error message (p.108) The camera’s power is off

Turn the camera power on

The battery are exhausted

Insert charged battery (p.14 ~ 18).

Battery is inserted incorrectly with the reverse polarities

Insert the battery according to the polarity marks (+, -)

The camera suddenly stops working while in use

The camera was stopped due to a malfunction

Remove /re-insert battery and switch the camera on

The images are unclear

A picture was taken within 0.5m from the subject without setting an appropriate macro mode

If the subject is closer than 0.5m, select macro shot mode Taking a picture beyond the flash range

Take a picture within the flash range

The lens is smudged or dirty

Clean the lens

The flash does not fire

Flash off mode has been selected

Dis-engage flash off mode

The camera mode can’t use the flash

Refer to the FLASH instruction (p.37)

Incorrect date and time is displayed

The date and time have been set incorrectly or the camera has adopted the default settings

Reset the date and time correctly

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Samsung EC-I5ZZZBBB/AS, EC-I5ZZZRBA/US manual Before contacting a service centre, → Reset the date and time correctly