Before contacting a service centre
Situation | Suggested remedies | |
The date and time are | Set the date and time in the display settings | |
incorrect | menu. | |
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| |
The display or buttons | Remove the battery and insert it again. | |
do not work | ||
| ||
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| |
The memory card has | The memory card has not been reset. | |
an error | Format the card. (p. 75) | |
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| |
| If you change the name of a file, your | |
| camera may not play the file (the name of | |
Cannot play back files | the file should meet the DCF standard). If | |
| you encounter this situation, play back files | |
| on your computer. | |
|
| |
| Make sure that the focus option you set | |
| is suitable for | |
The photo is blurry | Make sure that the subject is within | |
range of the flash. (p. 86) | ||
| ||
| Make sure that the lens is clean. If not, | |
| clean the lens. (p. 79) | |
|
| |
The colours in the | An incorrect white balance can create | |
unrealistic colour. Select the proper white | ||
photo do not match the | ||
balance option to suit the light source. | ||
actual scene | ||
(p. 46) | ||
| ||
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|
Situation | Suggested remedies | |
| Your photo is overexposed. Adjust the | |
The photo is too bright | exposure value. (p. 45) | |
| Turn off the flash. (p. 38) | |
|
| |
| Make sure that the camera is correctly | |
The TV does not | connected to the external monitor with | |
the A/V cable. | ||
display your photos | ||
Make sure that your memory card | ||
| ||
| contains photos. | |
|
| |
| Make sure that the USB cable is | |
Your computer does | connected correctly. | |
Make sure that your camera is switched | ||
not recognise your | ||
on. | ||
camera | ||
Make sure that you are using a | ||
| ||
| supported operating system. | |
|
| |
Your computer | The file transmission may be interrupted by | |
disconnects the camera | static electricity. Disconnect the USB cable | |
while transferring files | and connect it again. | |
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Appendixes 84