Samsung EC-IT100RBP/FR, EC-IT100UBP/FR, EC-IT100SBP/FR manual Before contacting a service centre

Before contacting a service centre

Situation	Suggested remedies
The date and time are	Set the date and time in the display settings
incorrect	menu.
The display or buttons	Remove the battery and insert it again.
do not work
The memory card has	The memory card has not been reset.
an error	Format the card. (p. 75)
	If you change the name of a file, your
	camera may not play the file (the name of
Cannot play back files	the file should meet the DCF standard). If
	you encounter this situation, play back files
	on your computer.
	t Make sure that the focus option you set
	is suitable for close-up shots. (p. 40)
The photo is blurry	t Make sure that the subject is within
	range of the flash. (p. 86)
	t Make sure that the lens is clean. If not,
	clean the lens. (p. 79)
The colours in the	An incorrect white balance can create
	unrealistic colour. Select the proper white
photo do not match the
	balance option to suit the light source.
actual scene
	(p. 46)

Situation	Suggested remedies
	t Your photo is overexposed. Adjust the
The photo is too bright	exposure value. (p. 45)
	t Turn off the flash. (p. 38)
	t Make sure that the camera is correctly
The TV does not	connected to the external monitor with
	the A/V cable.
display your photos
	t Make sure that your memory card
	contains photos.
	t Make sure that the USB cable is
Your computer does	connected correctly.
	t Make sure that your camera is switched
not recognise your
	on.
camera
	t Make sure that you are using a
	supported operating system.
Your computer	The file transmission may be interrupted by
disconnects the camera	static electricity. Disconnect the USB cable
while transferring files	and connect it again.

Appendixes 84