Before contacting a service centre

Situation

Your computer cannot play videos

Suggested remedies

The codec installed in your computer may not be compatible with the video files you want to play. Use QuickTime® Player or install Codec Pack Full.

￿￿Using QuickTime® Player 7.5

1.Install QuickTime® Player 7.5 which supports MP4 (H.264 (MPEG4.AVC)).

2.Play videos using QuickTime® Player.

￿￿Using Codec Pack Full

1.Install the latest version of Codec Pack Full.

2.Play videos using the media player (Media Player Classic or Windows Media Player 11 recommended).

￿￿Install QuickTime® Player 7.5 or K-Lite Codec Pack Full on Windows XP SP2 or later.

￿￿Depending on your computer environment, the video playback may be intermittent.

Appendixes 85