Before contacting a service centre

Situation

The camera screen works poorly

Suggested remedies

If you use your camera at very low temperatures, it may cause the camera screen to malfunction or discolour.

For better performance of your camera screen, use your camera in moderate temperatures.

Situation

Suggested remedies

 

t Your photo is overexposed. Adjust the

The photo is too bright

exposure value. (p. 53)

 

t Turn off the flash. (p. 44)

 

 

 

Your photo is underexposed.

The photo is too dark

t Adjust the exposure value. (p. 53)

t Turn on the flash. (p. 44)

 

The memory card has

The memory card has not been reset.

an error

Format the card. (p. 91)

 

 

 

If you change the name of a file, your

 

camera may not play the file (the name of

Cannot play back files

the file should meet the DCF standard). If

 

you encounter this situation, play back files

 

on your computer.

 

 

 

t Make sure that the focus option you set

 

is suitable for close-up shots. (p. 46)

The photo is blurry

t Make sure that the subject is within

range of the flash. (p. 102)

 

 

t Make sure that the lens is clean. If not,

 

clean the lens. (p. 95)

 

 

The colours in the

An incorrect white balance can create

unrealistic colour. Select the proper white

photo do not match the

balance option to suit the light source.

actual scene

(p. 56)

 

 

t Adjust the ISO speed. (p. 45)

 

t Make sure that the camera is correctly

The TV does not

connected to the external monitor with

the A/V cable.

display your photos

t Make sure that your memory card

 

 

contains photos.

 

 

 

t Make sure that the USB cable is

Your computer does

connected correctly.

t Make sure that your camera is switched

not recognise your

on.

camera

t Make sure that you are using a

 

 

supported operating system.

 

 

Your computer

The file transmission may be interrupted by

disconnects the camera

static electricity. Disconnect the USB cable

while transferring files

and connect it again.

Appendixes 100

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Samsung EC-ST550ZBPOIT, EC-ST550ZBPOIN, EC-ST550ZBPGIT, EC-ST550ZBAOE1 manual Before contacting a service centre, Situation

EC-ST550ZBPLE2, EC-ST550ZBPLVN, EC-ST550ZBPGDZ, EC-ST550ZBPOAU, EC-ST550ZBPBRU specifications

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