Error messages

When the following error messages appear, try these remedies.

Error message

Suggested remedies

Cannot read file

Delete the damaged file or contact a service center.

content

 

 

‡ Turn off the camera, and then turn it on again.

Card Error

‡ Remove the memory card, and then insert it again.

 

‡ Format the memory card.

 

The inserted memory card is not supported by your

Card not supported.

camera. Insert a microSD, microSDHC, or microSDXC

 

memory card.

 

‡ The camera cannot connect to the network using the

Connection failed.

selected access point. Select another AP and try again.

‡ The camera has failed to connect to the other devices.

 

 

Try connecting again.

 

File names do not match the DCF standard. Transfer the

DCF Full Error

files from the memory card to your computer and format

the card. Then, open the Settings menu and select

 

 

File No. Reset. (p. 141)

 

Network connection disconnected while photos are

Device disconnected.

being transferred to supported devices. Re-select a

 

supported device.

Error message

Suggested remedies

File system not

Your camera does not support the FAT file structure of

the inserted memory card. Format the memory card on

supported.

the camera.

 

 

The camera has failed to locate a device that supports

Initialization failed.

Samsung Link. Turn on devices on the network that

 

support Samsung Link.

Low Battery

Insert a charged battery or recharge the battery.

Memory Full

Delete unnecessary files or insert a new memory card.

No Image File

Capture photos or insert a memory card that contains

some photos.

 

Password Incorrect

The password for transferring files to another camera is

wrong. Enter the correct password.

 

 

‡ The camera has failed to send e-mails or files to other

Transfer failed.

devices. Try sending again.

 

‡ Check the network connection and try again.

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Samsung 7855, ECWB350FBPWUS, ECWB350FBPNUS, ECWB350FBPUUS, ECWB350FBPRUS Error messages, Error message Suggested remedies