A2 Check that the AP is operating properly. Turn the AP off, and turn it on after a short wait.

A3 Check that the network key (encryption key) configuration for the AP is correct.

A4 Check if the wireless LAN/Bluetooth button on the upper part of the keyboard is switched off. If the wireless button is switched off, press the button to switch the wireless function on.

If you are using Windows 2000, check if switch radio is set to "On" on the General tab of PROSet program. If is set to "Off", change it to "On".

Q5 In the Windows XP 'Available wireless networks' window, the Wireless Network Connection is displayed as 'Not Available'.

A1 Check that the specific program for a wireless LAN connection is installed. Windows XP supports wireless LAN connections through the Wireless Zero Configuration (WZC) service. Therefore, an additional program for a wireless LAN connection is not required. However, installation of the specific program for a wireless LAN connection may disable the 'Available wireless networks' window of the Wireless Network Connection supported by WZC service in certain cases. Exit the program and try again.

A2 Initialize the device driver.

Click Start > Control Panel > Performance and Maintenance > System > Hardware tab > Device Manager > Network adapters, and select the wireless LAN adapter. Right-click the network adaptor and select 'Disable'. Then right- click over the network adaptor and select 'Enable' after a short wait to check that the device is operating properly.

Q6 The Wireless network connection operates properly, but the Wireless Network Connection icon on the Taskbar displays the "Disconnected" message.

AThis is one of the known problems when you are using a wireless LAN connection after installing Windows XP service pack 1.

Check that the wireless LAN card is operating properly by initializing the device driver referring to A2 of Q5. For more information, refer to the following link for known problems with Microsoft. http://support.microsoft.com/default.aspx?scid=kb;en-us;Q328647

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