Troubleshooting
A connection is not established when you connect the device to a computer
•Ensure that the USB cable you are using is compatible with your device.
•Ensure that you have the proper drivers installed and updated on your computer.
•If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher installed on your computer.
•Ensure that you have Samsung Kies 2.0 or Windows Media Player 10 or higher installed on your computer.
A small gap appears around the outside of the device case
•This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.
•Over time, friction between parts may cause this gap to expand slightly.
