Troubleshooting

Before contacting a Samsung authorized service centre, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

WARNING INDICATORS AND MESSAGES

Problems may occur because of the following reasons. Check the information and take corrective action.

Battery

Message

Icon

Informs that ...

 

Action

Low Battery

-

The battery is almost discharged.

•

Replace with a charged battery or connect the AC power

 

adaptor.

 

 

 

 

 

 

 

 

Check authenticity

 

The battery cannot pass

• Check whether the battery is authentic. If not, change to an

-

•

authentic Samsung battery.

of the battery.

authenticity check.

We recommend you use only genuine Samsung batteries in this

 

 

 

 

 

camcorder.

 

 

 

 

 

Storage media

Message

Icon

Informs that ...

 

Action

 

 

 

 

• Delete unnecessary files in the internal memory.

Internal Memory

 

 

There is not enough space to

•

Back-up files to your PC or another storage media and delete

Full

 

 

record in the internal memory.

 

files.

 

 

 

 

• Use a memory card.

 

 

 

 

 

 

Insert card

 

 

There is no memory card inserted

•

Insert a memory card.

 

 

in the memory card slot.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

• Delete unnecessary files from the memory card.

Card Full

 

 

There is not enough space to

• Back-up files to a PC or another storage media, and then

 

 

 

delete unneeded files.

 

 

record on the memory card.

 

 

 

 

• Replace the memory card with another card that has enough

 

 

 

 

 

 

 

 

 

free space.

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