Samsung HMX-H304SP Connecting to a computer

		Troubleshooting
	Connecting to a computer
	Symptom	Explanation/Solution
	Your computer does not recognise	• Disconnect the USB cable from the computer and camcorder, restart the computer, and then
	your camcorder.	connect the USB cable again correctly.
		• You need a video codec to play the file recorded on your camcorder. Install the software provided
		with your camcorder. page 94
	Cannot play a video file properly on	• Make sure you insert the connector in the correct direction, and connect the USB cable to the USB
		jack on your camcorder firmly.
	a PC.	• Disconnect the cable from the computer and camcorder, restart the computer, and then connect
		the cable again properly.
		• To play back an HD video file, you need a computer with better specifications.
		Use a computer with the recommended specifications. page 94
	Intelli-studio does not function	• Exit the Intelli-studio application, and restart the Windows computer.
	properly.
	Intelli-studio does not start.	• Set “PC Software” to “On” in the Settings menu or install Intelli-studio on the computer.
		pages 83, 95
		• Video playback or sound may stop temporarily depending on your computer. The video or sound
	Your computer is not playing	copied to your computer is not affected.
	videos, images, or sound located	• If your camcorder is connected to a computer that does not support Hi-speed USB (USB2.0), the
	on your camcorder properly.	image or sound may not play correctly. Images, video, and sound copied from the camcorder to
		your computer are not affected.
		• Check the system requirements to play a video.
	The playback screen is paused or	• Shut down all other applications currently running on the computer.
		• If you play a video on your camcorder when it is connected to a computer, the video may not play
	distorted.
		smoothly on the computer, depending on the transfer speed. Please copy the file to your PC, and
110		then play it back.