Troubleshooting
SYMPTOMS AND SOLUTIONSIf these instructions do not solve your problem, contact your nearest Samsung authorized service centre.
Power
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| Explanation/Solution |
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| • | The battery may not be installed in your camcorder. Insert the battery into the camcorder. |
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| The camcorder does not turn on. |
| • | The inserted battery may be discharged. |
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| Charge the battery or replace it with a charged one. | |
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| • | If you use the AC power adaptor, make sure it is properly connected to a wall outlet. |
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| • | Is “Auto Power Off” set to “5 Min”? If no button is pressed for about 5 minutes, the camcorder |
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| The power turns off automatically. |
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| is automatically turned off (“Auto Power Off”). To disable this option, change the setting of “Auto |
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| Power Off” to “Off.” page 82 | |
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| • | The battery is almost exhausted. Charge the battery or replace it with a charged one. |
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| Power cannot be turned off. |
| • | Remove the battery or unplug the AC power adaptor, and connect the power supply to the |
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| camcorder again before turning it on. | |
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| • | The temperature is too low. |
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| The battery discharges quickly. |
| • | The battery is not fully charged. Charge the battery again. |
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| • | The battery has reached the end of its lifespan and cannot be recharged. Use another battery. |
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| Display |
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| Symptom |
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| Explanation/Solution |
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| The TV screen or LCD display has |
| • | This can occur when recording or viewing a 16:9 ratio image on a 4:3 ratio TV, or vice versa. |
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| distorted images or has stripes at the |
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| top/bottom or on the left/right. |
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| For more details, see the display specification. page 90 |
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| Unknown image appears on the LCD |
| • | The camcorder is in Demo mode. If you do not want to see Demo images, change “Demo” to “Off.” |
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| screen. |
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| page 87 |
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| Unknown indicator appears on the |
| • | A warning indicator or message appears on the screen. pages 101~105 |
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| An afterimage remains on the LCD |
| • | This occurs if you disconnect the AC power adaptor or remove the battery before turning the |
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| screen. |
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| power off. |
106 | The image on the LCD screen looks |
| • | Ambient light is too bright. | |
dark. |
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