Troubleshooting
Symptom
Memory card functions do not operate.
Image cannot be deleted.
You cannot format the memory card.
The data file name is not indicated correctly.
Explanation/Solution
•Insert a memory card into your camcorder properly. page 34
•If you use a memory card formatted on a computer, format it again directly on your camcorder. page 86
•Release the lock on the
•You cannot delete a protected image. Release protection of the image using the Protect function. page 71
•Release the lock on the
•The memory card is not supported on your camcorder or the card has some problems.
•The file may be corrupted.
•The file format is not supported by your camcorder.
•The file name is displayed correctly only if the directory structure complies with the international standard.
Symptom
Focus does not adjust automatically.
The image appears too bright, flickers, or changes colour.
Image’s colour balance is not natural.
A subject passing quickly through the
108frame appears distorted
Explanation/Solution
•Set “Focus” to “Auto.” page 59
•The recording conditions are not suitable for auto focus. Adjust the focus manually. page 59
•The lens is dusty on the surface. Clean the lens and check the focus.
•Recording is being made in a dark location. Use a light to brighten the area.
•This may occur when you make a recording under a fluorescent sodium, or mercury lamp. Cancel “
SCENE” to avoid or minimize this phenomenon. page 53
•The white balance is incorrect. Set the proper “White Balance.” page 55
•This is called the focal plane phenomenon. This is not a malfunction. Because of the way the image device (CMOS sensor) reads out video signals, a subject passing through a frame rapidly may appear to bend, depending on the recording conditions.