Troubleshooting

Before contacting a Samsung authorised service centre, perform the following simple checks.

They may save you the time and expense of an unnecessary call.

Warning icons and messages

Problems may occur because of the following reasons. Check the information and take corrective action.

Battery

Message

Icon

Informs that...

Action

Low Battery

-

The battery is almost discharged.

• Replace with a charged battery or connect the AC

power adaptor.

 

 

 

 

 

 

 

 

 

 

• Check whether the battery is authentic. If not,

Check authenticity

-

The battery cannot pass authenticity check.

change to an authentic Samsung battery.

of the battery.

• We recommend you use only genuine Samsung

 

 

 

 

 

batteries in this camcorder.

 

 

 

 

Storage media

Message

Icon Informs that...

Action

Insert Card

 

 

There is no memory card inserted in the memory card

• Insert a memory card.

 

 

slot.

 

 

 

 

 

 

 

 

 

 

 

 

 

• Delete unnecessary files from the memory card.

 

 

 

There is not enough space to record on the memory

• Back-up files to a PC or another storage media,

Card Full

 

 

and then delete unneeded files.

 

 

card.

 

 

 

• Replace the memory card with another card that

 

 

 

 

 

 

 

 

has enough free space.

 

 

 

 

 

Card Locked

 

 

The write protection tab on an SD or SDHC card has

• Release the write protection tab.

 

 

been set to lock.

 

 

 

 

 

 

 

 

 

Appendixes 108

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Image 108
Samsung HMX-Q20BP/EDC, HMX-Q200BP/EDC, HMX-QF20BP/EDC, HMX-Q20TP/EDC, HMX-Q20BP/MEA Troubleshooting, Battery, Storage media
Page 107 Page 109

HMX-QF22BP/XER, HMX-Q20TP/HAC, HMX-Q20BP/XER, HMX-Q20TP/EDC, HMX-Q20TP/XER specifications

The Samsung HMX-Q20BP/EDC and HMX-QF20BP/EDC are versatile camcorders designed for capturing high-quality video footage, and both models cater to users who value portability and advanced recording features. These camcorders stand out due to their compact design and user-friendly interfaces, making them suitable for both amateurs and pros alike.

The HMX-Q20BP/EDC features a 20x optical zoom lens, enabling users to capture distant subjects with impressive clarity. Its 1/2.3-inch BSI (Back Side Illuminated) CMOS sensor enhances low-light performance, allowing for high-quality recordings even in challenging lighting conditions. The model supports Full HD 1080p recording at 30 frames per second, ensuring smooth and detailed video playback.

Conversely, the HMX-QF20BP/EDC takes it a step further with a 20x optical zoom lens while boasting a wider aperture and advanced image stabilization technology. This makes it particularly effective for handheld shooting, reducing the likelihood of shaky footage. The camcorder also incorporates a 180-degree swiveling touchscreen display, allowing users to easily frame their shots and navigate settings with intuitive touch controls.

Both models include Smart Zoom technology, which allows for seamless zooming without sacrificing image quality. The built-in Wi-Fi capability is another significant feature, enabling users to connect their camcorders to smartphones or tablets for easy sharing and remote control of the camera functions. The compatibility with various file formats means that users can edit and share their videos across multiple platforms without any hassle.

Additionally, the HMX-Q20BP/EDC and HMX-QF20BP/EDC feature built-in filters and effects, giving users the ability to enhance their recordings creatively on-the-fly. With the capability to record in MPEG-4 format, these devices ensure efficient storage without compromising on the quality of the footage.

The ergonomic design of both camcorders makes them comfortable for prolonged use, complete with a grip that promotes steadiness. Overall, the Samsung HMX-Q20BP/EDC and HMX-QF20BP/EDC are reliable choices for those looking to capture their memories in striking detail, thanks to their combination of innovative technology, superior image quality, and practical features.
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