Troubleshooting

Adjusting the image during recording

Symptom

Explanation/Solution

Image’s colour balance is not natural.

• The white balance is incorrect. Set the proper White Balance. ￿page 45

 

 

A subject passing quickly through the frame

• This is called the focal plane phenomenon. This is not a malfunction. Because of the way

the image device (CMOS sensor) reads out video signals, a subject passing through a frame

appears distorted.

rapidly may appear to bend, depending on the recording conditions.

 

 

 

Playback on your camcorder

Symptom

Explanation/Solution

Playback (playback/pause) function does not

• Image files recorded using another device may not play back on your camcorder.

work.

• Check memory card compatibility. ￿page 17

 

 

Photo images stored on a storage media are

• Photo images recorded on other devices may not appear in their actual size. This is not an

not displayed in the actual size.

error.

 

 

Playback is interrupted unexpectedly.

• Check if the AC power adaptor or battery back is properly connected and secure.

 

 

Playback on other devices (TV, etc.)

Symptom

Explanation/Solution

You cannot view the image on or hear the

sound from the connected device.

• Make sure that the connection cable is connected to the proper jack.

The image appears distorted on a TV.

• This phenomenon is caused by connecting to a TV with 4:3 aspect ratio.

You cannot view the image on or hear the

• The camcorder cannot output Images from the HDMI jack if the material is copyright

sound from a TV connected using the HDMI

cable.

protected.

Appendixes 118