Samsung HT-H6500WM user manual Troubleshooting, Resolution according to the output mode

Appendix

Resolution according to the output mode

Blu-ray Disc/E-contents/Digital Contents playback				DVD playback
Output		HDMI Mode
				HDMI Mode
Setup	Blu-ray Disc		E-contents/~
			Digital contents
BD Wise	Resolution of Blu-ray		1080p@60F	480i
	Disc
Auto	Max. Resolution of TV input			Max. Resolution of TV input
1080p@60F		1080p@60F		1080p@60F
Movie Frame : Auto (24Fs)		1080p@24F		-
1080i		1080i		1080i
720p		720p		720p
480p		480p		480p

✎✎ If the TV you connected to the product does not support Movie Frame or the resolution you selected, the message "If no pictures are shown after selecting 'Yes', please wait for 15 seconds to return to the previous resolution. Do you want to change the resolution?" appears. If you select Yes, the TV's screen will go to blank for 15 seconds, and then the resolution will revert to the previous resolution automatically.

✎✎ If the screen stays blank after you have changed the resolution, remove all discs, and then press and hold the @ button on the top of the product for more than 5 seconds. All settings are restored to the factory default. Run the Initial Settings procedure again. Then, go to Settings > Picture > Resolution in the Menu, and select the correct resolution for your TV.

✎✎ When you run the Initial Settings procedure, re-select the language and aspect ratio (screen size and format) only. Resetting does not affect your network settings, so you should be able to skip Network Setup and Software Update.

✎✎ When the factory default settings are restored, all stored user BD data will be deleted.

✎✎ The Blu-ray Disc must have the 24 frame feature for the product to use the Movie Frame (24Fs) mode.

Troubleshooting

Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).

Symptom	Check/Remedy
You cannot eject the disc.	~~ Is the power cord plugged securely into the outlet?
	~~ Turn off the power, and then turn it back on.
Playback does not start.	~~ Check the region number of the Blu-ray/DVD disc.
	Blu-ray/DVD disc purchased from abroad may not be playable.
	~~ CD-ROMs and DVD-ROMs cannot be played on this product.
	~~ Make sure that the rating level is correct.

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