Appendix

Symptom

Check/Remedy

 

 

You have forgotten the

~~ With no disc in the product, press and hold the product's @ button for

rating level password.

longer than 5 seconds. INIT appears on the display and all settings will return

 

to their default values.

 

-- Using the RESET function will erase all stored settings.

 

Do not use this function unless necessary.

 

 

Can't receive radio

~~ Is the antenna connected properly?

broadcasts.

~~ If the antenna's input signal is weak, install an external FM antenna in an

 

area with good reception.

While listening to TV audio ~~ If you press the OPEN/CLOSE ^ button while listening to TV audio using the

through the product, there

D. IN or AUX functions, the Blu-ray/DVD disc functions are turned on and

is no sound.

the TV audio is muted.

 

"Not Available" appears on ~~ The features or action cannot be completed at this time because:

screen.

1.

The Blu-ray/DVD disc's software restricts it.

 

2.

The Blu-ray/DVD disc's software doesn’t support the feature (e.g., angles)

 

3.

The feature is not available at the moment.

 

4.

You’ve requested a title or chapter number or search time that is out of

range.

If the HDMI output is set to a resolution your TV cannot support (for example, 1080p), you may not see a picture on your TV.

~~ Press and hold the @ button on front panel for more than 5 seconds with no disc in the product. All settings will revert to their factory settings.

No HDMI output.

~~ Check the connection between the TV and the HDMI jack of the product.

 

~~ Check if your TV supports 480p/720p/1080i/1080p HDMI input resolution.

 

 

Abnormal HDMI output

~~ If random noise appears on the screen, it means that TV does not support

appears on the screen.

HDCP (High-bandwidth Digital Content Protection).

 

 

AllShare function

 

 

 

You can see folders shared

~~ AllShare only shows Video, Photo, and Music files. Other types of files are

through AllShare, but

not displayed.

cannot see the files.

 

 

 

Video plays intermittently.

~~ Check if the network is stable.

 

~~ Check if the network cable is properly connected and if the network is

 

overloaded.

 

~~ The wireless connection between the DLNA compatible device and the

 

product is unstable.

 

Check the connection.

 

 

58 - English

Page 58
Image 58
Samsung HT-H6500WM To their default values, Using the Reset function will erase all stored settings, Is no sound, Screen