Other Information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).

Symptom

Check/Remedy

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

 

• Keep the iPod software version up to date.

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

CD-ROMs and DVD-ROMs cannot be played on this Product.

 

• Make sure that the rating level is correct.

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

Play/Pause button is pressed.

 

Sound is not produced.

• The Receiver does not play sound during fast playback, slow playback,and step motion

 

playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

Sound can be heard only from a

• On certain BD/DVD discs, sound is output from the front speakers only.

few speakers and not all 8.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "3D SOUND, NEO:6, PRO LOGIC II" to use all peakers.

The sound from the left/right

• Are the left/right speaker or left/right input/output cables connected properly?

channels is reversed.

• Check the left/right channel and connect it/them correctly.

Dolby Digital 7.1 CH Surround

• Is there "Dolby Digital 7.1 CH" mark on the disc? Dolby Digital 7.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 7.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 7.1-CH in the information

 

display?

 

 

The remote control does not work.

• Are you operating the remote within its operational range and within the proper angle

 

relative to the sensor?

 

• Are the batteries drained?

 

• Have you selected the mode (BD-RX, TV, SHIFT) functions of the remote control (BD-RX,

 

TV, SHIFT) correctly?

 

 

• Disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

Audio language and subtitles do

• Audio language and subtitles will not work if the disc does not contain them.

not work.

 

80 English

Page 80
Image 80
Samsung HW-D7000 user manual Troubleshooting

HW-D7000 specifications

The Samsung HW-D7000 is a sophisticated soundbar that enhances the audio experience by combining advanced technologies and stylish design. Launched as part of Samsung's premium audio lineup, the HW-D7000 stands out due to its powerful performance and rich feature set, making it an excellent choice for those looking to improve their home entertainment system.

At the core of the HW-D7000 is its impressive multi-channel audio system, which employs a 7.1-channel configuration. This enables the soundbar to deliver a surround sound experience that envelops viewers in their favorite movies, music, and games. With a total power output of 330 watts, the soundbar is capable of producing crystal-clear highs, rich mid-range tones, and deep, resonant bass to create an immersive auditory environment.

The HW-D7000 incorporates Samsung’s innovative Crystal Clear sound technology, which optimizes audio clarity and minimizes distortion. Coupled with its Digital Signal Processing (DSP), the soundbar ensures that dialogue remains clear while effects and soundtracks maintain their dynamism. This indispensable feature is complemented by the inclusion of a wireless subwoofer, allowing for deep bass without the clutter of additional cables.

Connectivity is another highlight of the HW-D7000. It offers a versatile range of input options, including HDMI, optical, and auxiliary inputs, making it compatible with a multitude of devices such as televisions, gaming consoles, and streaming players. Additionally, it supports Bluetooth connectivity, enabling users to stream music directly from their smartphones or tablets with ease.

The Samsung HW-D7000 also emphasizes user convenience with its Smart Volume feature. This automatic volume leveling technology ensures consistent sound output, even when switching between different content sources, ultimately enhancing user comfort. Furthermore, it supports various sound modes, allowing users to tailor their listening experience based on their content type, whether it be a thrilling action movie or a calm classical concert.

In terms of design, the HW-D7000 boasts a sleek and modern aesthetic, with a slim profile that fits seamlessly into home entertainment setups. The soundbar can be wall-mounted as well, providing flexibility in installation options.

In conclusion, the Samsung HW-D7000 combines outstanding audio performance, advanced technology, versatile connectivity, and elegant design, making it an exceptional choice for anyone seeking to elevate their home audio experience.