Chapter 7. Troubleshooting

101

Small particles are found on the edges of the product.

The particles are part of the product design. The product is not defective.

 

 

The PIP menu is not available.

The menu is enabled or disabled depending on the Source mode.

 

 

When I try to change the PC resolution, a message “The

The message “The defined resolution is not supported.” appears if the input source resolution exceeds the

defined resolution is not supported.” appears.

maximum resolution of the display.

 

To resolve the issue, change the PC resolution to a resolution supported on the display.

 

 

There is no sound from the speakers in HDMI mode when

DVI cables do not transmit sound data.

a DVI-HDMI cable is connected.

Make sure to connect the audio cable to the correct input jack to enable audio.

 

 

HDMI Black Level is not functioning properly on an HDMI

This function is available only when a source device, such as a DVD player and STB, is connected to

device with YCbCr output.

the product via an HDMI (RGB signal) cable.

 

 

There is no sound in HDMI mode.

Displayed picture colours may not look normal. Video or sound may not be available. This can occur if a source

 

device that only supports an older version of the HDMI standard is connected to the product.

 

If these issues occur, connect an audio cable along with the HDMI cable.

 

 

 

Some PC graphics cards may not automatically recognize HDMI signals that do not include sound.

 

In this case, manually select a sound input.

 

 

Sound input

Screen mode

 

PC

Auto

PC settings

 

 

 

 

 

 

DVI PC

Audio In (Stereo ports)

PC settings

 

 

 

 

 

 

 

 

 

 

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Samsung LH32MLEPLSC/XV, LH55MLEPLSC/EN, LH32MLEPLSC/EN, LH32MLEPLSC/NG 101, Defined resolution is not supported. appears

LH55MLEPLSC/CH, LH32MLEPLSC/XV, LH32MLEPLSC/CH, LH32MLEPLSC/NG, LH55MLEPLSC/XY specifications

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