Manuals / Samsung / TV and Video / Professional LFD Displays

Samsung LH65DMERTBC/XY, LH82DMERTBC/EN, LH65DMERTBC/EN Troubleshooting Guide, Testing the Product

Models: LH65DMERTBC/NG LH75DMERTBC/XY LH82DMERTBC/NG LH82DMERTBC/CH LH75DMERTBC/EN LH82DMEMTBC/EN LH65DMERTBC/XV LH65DMERTBC/XS LH75DMERTBC/XP LH75DMERTBC/CH LH82DMERTBC/XY LH65DMERTBC/EN LH75DMERTBC/XV LH82DMERTBC/EN LH65DMERTBC/CH LH75DMERTBC/NG LH65DMERTBC/XY LH65DMERTBC/XD

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Chapter 13

Troubleshooting Guide

Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre.

If the screen remains blank, check the PC system, video controller and cable.

Requirements Before Contacting Samsung Customer Service Centre

Testing the Product

Check if your product is operating normally by using the product test function.

If the screen remains blank while the power LED blinks even when the product is correctly connected to a PC, perform product testing.

1

Power off both the PC and product.

2

Disconnect all the cables from the product.

3

Power on the product.

4

If No Signal is displayed, the product is operating normally.

Checking the Resolution and Frequency

Not Optimum Mode will briefly be displayed if a mode that exceeds a supported resolution is selected (refer to Supported Resolutions).

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Samsung LH65DMERTBC/XY, LH82DMERTBC/EN Troubleshooting Guide, Testing the Product, Checking the Resolution and Frequency
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LH65DMERTBC/NG, LH75DMERTBC/XY, LH82DMERTBC/NG, LH82DMERTBC/CH, LH75DMERTBC/EN specifications

The Samsung LH82DMERTBC/XY is a cutting-edge digital signage solution that delivers remarkable performance and versatility for a variety of applications. Designed primarily for commercial use, this display is part of Samsung's extensive lineup known for its high-quality visuals and robust build, making it an ideal choice for businesses looking to enhance their advertising and informational displays.

One of the standout features of the LH82DMERTBC/XY is its impressive 8K resolution. With 7680 x 4320 pixels, the screen offers an unparalleled level of detail that captivates viewers and enhances the overall viewing experience. This high resolution is particularly beneficial for environments where clarity and sharpness are critical, such as in retail storefronts, conference rooms, and exhibition spaces.

In addition to its outstanding resolution, the Samsung LH82DMERTBC/XY is equipped with advanced HDR (High Dynamic Range) technology. HDR enhances contrast and color accuracy, making the content more vibrant and lifelike. This feature ensures that even in brightly lit environments, the display remains visible and clear, making it suitable for various lighting conditions.

The display also boasts a slim and sleek design, minimizing its footprint while maximally utilizing the available space. Its ultra-narrow bezels create a near-seamless look when multiple displays are used together, enhancing the overall aesthetic and allowing for stunning video wall configurations.

Another notable characteristic of the LH82DMERTBC/XY is its powerful Tizen operating system. This platform offers a user-friendly interface and supports a multitude of applications, enabling businesses to showcase dynamic content easily. With built-in connectivity options, including HDMI, DisplayPort, and USB-C, the display allows for seamless integration with various devices and media players.

Additionally, the Samsung LH82DMERTBC/XY is designed for 24/7 operation, ensuring durability and reliability even in high-demand settings. Features such as enhanced thermal management contribute to its long operational lifespan, which is crucial for businesses that depend on continuous uptime.

Overall, the Samsung LH82DMERTBC/XY is a versatile digital signage display that combines stunning visuals, user-friendly technology, and durability. It is an excellent choice for businesses aiming to create impactful visual experiences that resonate with their audience and drive engagement.