Sound issue

Video is available but there is no sound.

If an HDMI cable is connected, check the audio output settings on the PC.

 

 

 

Go to Sound and change Speaker Settings to Internal.

 

 

 

If a source device is used

 

•• Make sure the audio cable is properly connected to the audio input port on the product.

 

•• Check the audio output settings for the source device.

 

(For example, if an HDMI cable is connected to the monitor, the audio setting for the cable box

 

may need to be changed to HDMI.)

 

 

 

If a DVI-HDMI cable is used, a separate audio cable is required.

 

 

 

If the product has a headphone port, make sure nothing is connected to it.

 

 

 

Reconnect the power cable to the device and then reboot the device.

 

 

There is static coming from the speakers.

Check the cable connection. Make sure a video cable is not connected to an audio input port.

 

 

 

Check the signal strength after connecting a cable.

 

 

 

Low signal level can cause corrupted sound.

 

 

There is audible sound when the volume is muted.

When Speaker Settings is set to External, the volume button and mute function are disabled.

 

Adjust the volume for the external speakers.

 

 

 

Audio settings for main speakers are separate from the internal speakers on the product.

 

Changing or muting the volume on the product does not affect an external amplifier(decoder).

 

 

Sound from the monitor does not change after Sound Mode

Audio settings for main speakers are separate from the internal speakers on the product.

is changed.

Audio settings on a source device do not affect the internal speaker settings on the product.

 

 

There is an echo sound coming from the speakers.

Different decoding speeds between the product speakers and external speakers can cause an echo.

 

In this case, set Speaker Settings to External.

 

 

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Samsung LH75DMERTBC/CH, LH82DMERTBC/EN, LH65DMERTBC/EN manual 177, Go to Sound and change Speaker Settings to Internal
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LH65DMERTBC/NG, LH75DMERTBC/XY, LH82DMERTBC/NG, LH82DMERTBC/CH, LH75DMERTBC/EN specifications

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Overall, the Samsung LH82DMERTBC/XY is a versatile digital signage display that combines stunning visuals, user-friendly technology, and durability. It is an excellent choice for businesses aiming to create impactful visual experiences that resonate with their audience and drive engagement.
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